Senior Product Manager, Payment Optimization

New York, NY, United States

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

The Core Payments team has been instrumental in Roku's exponential growth in online subscriptions, achieved through an in-streaming, on-TV purchase experience. Core Payments supports various teams across Roku, spanning multiple consumer interfaces, including TV, web, mobile, and advertising. These diverse teams have developed unique strategies for selling digital content access, encompassing Subscription Video on Demand/Transactional Video on Demand (SVOD/TVOD), company-branded devices, and on-device shoppable ads.

About the role

The Senior Product Manager, Payment Optimization, will spearhead initiatives to streamline payment optimization strategies and processes while reducing operational costs. This role requires a blend of analytical prowess, market insight, and a keen understanding of payment ecosystems to drive payment enhancements and cost-effective solutions across our product lines.

What you'll be doing

Strategy Development: Craft and execute a comprehensive strategy for payment optimization and cost reduction, aligning with the company's broader financial and operational goals.

Payment Systems Analysis: Conduct in-depth analyses of existing payment infrastructures to identify opportunities for optimization and efficiency improvements.

Cost Reduction Initiatives: Lead projects focused on reducing transactional costs, negotiating with payment providers, and exploring alternative payment methods that offer lower fees.

Cross-functional Leadership: Collaborate with finance, operations, product development, and external partners to implement cost-saving measures without compromising on product quality or user satisfaction.

Regulatory Compliance: Ensure all payment and cost optimization strategies comply with relevant laws and regulations, minimizing risk to the company.

Payment Vendor Management: Develop and implement a strategic approach to managing relationships with payment processor vendors. Conduct regular performance evaluations, negotiate contracts, and manage SLAs to ensure vendor alignment with our business objectives.

Performance Metrics: Develop and monitor key metrics to track the effectiveness of payment and cost optimization efforts, adjusting strategies as necessary to meet targets.

Innovation and Market Trends: Stay abreast of industry trends and technological advancements in payment processing and cost management, incorporating best practices into the company’s strategies.

We're excited if you have

Bachelor’s or Master’s Degree in Business, Finance, Engineering, or a related field.

At least 5 years of experience in product management, with a strong focus on strategy, financial management, payment systems, and cost optimization.

Demonstrated ability to improve payment operations and reduce costs, supported by measurable outcomes.

Proficiency in data analysis and financial modeling to support decision-making processes.

Strong negotiation skills with a track record of successful dealings with service providers.

Excellent communication and leadership skills, with the ability to drive projects to completion across diverse teams.

A proactive, innovative thinker with a focus on continuous improvement and efficiency.

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Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we've grown, visit

https://www.weareroku.com/factsheet .

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