Senior Network Administrator

San Antonio, TX, United States

Overview

GovCIO is seeking a Senior Network Administrator to support Tier 1,2, and 3 help Desk and Cybersecurity operations for US Army North, located at Fort Sam Houston, a US Army post in San Antonio, TX. The Help Desk provides local desktop support to approximately 900 users operating approximately 1,500 NIPRNET Computers, 70 multi-function devices (printers), 1,000 wireless devices (smartphones etc.) and various other endpoints. The Help Desk also provides telephonic support to approximately 300 forward-stationed users at various locations throughout the United States. This position will be an onsite position.

Responsibilities

Support Tier 2 Network Operations that monitor and maintains the ARNORTH Non-Secure IP Router Network. (NIPRNET), monitors the Secure IP Router Network (SIPRNET), and monitors and maintains any cloud-based instances using government-provided tools.

Investigating IT solutions that can be used to simplify or automate IT operations, reduce costs, provide technical refresh/life cycle replacement, or increase service levels, including the transition to wireless. IaaS, PaaS, and SaaS solutions.

Provide technical support to detect and either prevent or mitigate network events that reduce the confidentiality, integrity, and availability of ARNORTH networks, including (but not limited to) equipment failures and cyber-attacks.

Monitor and respond to hardware, software, and wired/wireless network problems through routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals). Standard response procedures include identifying a problem, notification of appropriate personnel, troubleshooting, and replacement procedures. Utilize software and hardware tools and identifies and diagnose complex problems and factors affecting network performance.

Support Tier 3 Technical Management Team provides network management, configuration control, and life cycle management of the NIPRNET, tactical SIPRNET, and cloud services, including executing Information Assurance Vulnerability Management (IAVM), Cyber Tasking Orders (CTO), other activities to maintain the confidentiality, integrity, and availability of ARNORTH networks.

Provide assistance and oversight for all information systems operations activities, including computer configuration, operations, data entry, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, Microsoft Office 365 administration, and/or web strategy and operations.

Support various IT systems and deploy Commercial of-the-shelf (COTS) and Government off-the-shelf (GOTS) technologies including Microsoft, Linux, networking NSA Type 1 encryption devices, VOIP, email, video teleconferencing, and common desktop productivity tools.

Support a variety of SaaS offerings including productivity suites such as Microsoft Office 365 or Google G Suite; and Cloud storage such as Microsoft OneDrive or Google Cloud.

Support surge requirements of 24 hours a day, 7 days a week during key exercises or real-world events.

Qualifications

High School with 3 - 6 years (or commensurate experience)

Required Skills and Experience

5 years of progressive Network administration and experience in information systems operations, configuration control, cloud services, vulnerability management, and life cycle management.

Clearance: Active Secret

Education : High School Diploma or equivalent

Certifications : DoD 8570.01-M IAT Level II certification

Preferred Skills and Experience

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $70,000.00 - USD $74,000.00 /Yr.

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Location US-TX-Ft Sam Houston

ID 2024-3976

Category IT Infrastructure & Network Engineering & Operations

Position Type Full-Time