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Coastal Solutions Inc
Colorado Springs, CO, United States
We are actively seeking vibrant individuals with exceptional communication skills to join our dynamic team as Customer Service Representatives. Experience is not a prerequisite, as we provide comprehensive paid training for entry-level positions. The ability to connect with people is a fundamental requirement! As a Customer Service Representativ
Job Source: Coastal Solutions IncSwire Pacific Holdings Inc.
Colorado Springs, CO, United States
Order Builder - Order Builder Colorado Springs, CO, USA Req #16944 Thursday, May 9, 2024 Who is Swire Coca-Cola? We are one of the largest bottlers of Coca-Cola and other beverage brands in America. Our 7,200 hardworking and passionate employees produce and distribute more than 50 brands and flavors across 13 states. We have as many careers as we
Job Source: Swire Pacific Holdings Inc.Arapahoe County
Colorado Springs, CO, United States
Salary: $16.00 - $18.00 Hourly Location : 80120, CO Job Type: Temporary Job Number: 5638 Department: Clerk and Recorder's Office Division: Elections Opening Date: 01/11/2024 Closing Date: 5/17/2024 11:59 PM Mountain Description **Note: This position has been reopened for the June Election. If you have already applied, we have your
Job Source: Arapahoe CountyChoice Insurance & Services
Colorado Springs, CO, United States
We are seeking an outgoing, organized, and friendly customer service agent to join our growing team and provide top-notch service to our customers over the phone, in person, and using written communications. In this role, you will interact directly with our customers to answer questions, solve problems, provide education, and maintain our company's
Job Source: Choice Insurance & ServicesEl Paso County (CO)
Colorado Springs, CO, United States
El Paso County’s Department of Public Works has a vacancy in the Construction Services section and seeks an enthusiastic engineer with strong technical and interpersonal skills to join the Construction Services section. This role involves performing technical civil engineering tasks in planning, design, and construction services. In this position
Job Source: El Paso County (CO)Jobconversion, LLC
Colorado Springs, CO, United States
Hello and thank you for your interest! We're looking for folks nationwide who are great at data entry and typing. We offer a flexible work from home remote position that allows you to stay home with the family! The pay range is flexible from $16/ph to $30/ph DOE and level of experience. You'll meet these requirements to work from home remotely • S
Job Source: Jobconversion, LLCU-Haul
Colorado Springs
Compensation Range: $12.32 to $20.00 Hourly Location: 2175 Victor Pl, Colorado Springs, Colorado 80915 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a s
Job Source: U-HaulArdent Mills
Colorado Springs, CO, United States
Customer Service Representative Your role: As the Customer Service Representative (CSR) you will be the key liaison between Ardent Mills' external customers and internal stakeholders building trust and serving those both inside and outside of the organization. The CSR is responsible for managing and maintaining strong customer relationships as t
Job Source: Ardent MillsColorado Springs, CO, United States
This will be a hybrid role - 3 days onsite and 2 remote.
Pay rate for this role should be $24.00 per hour
Shift - This is a hybrid 2nd shift role and this person will have a shift verified with offer. The shift hours will be an 8 hour shift between noon and midnight.
Notes from the manager - I need a strong candidate with contact center experience. Someone with very good Office365 skills is required. Salesforce CRM is highly desired.
Serve as a primary point of contact for our internal and external customers that places high focus on improving the quality of our patients' lives by quickly connecting care providers with solutions. As a Customer Solutions Specialist (CSS3), you work in our solutions center to provide customers with a customized experience by thoroughly and efficiently gathering customer information, documenting the customer needs, and educating the customer where applicable regarding their support entitlement.
Desired Characteristics:
n ideal candidate will be able to demonstrate a passion for assisting customers with a proven record of providing excellent customer support.
Skilled at problem solving, decision making, negotiations and ability to navigate complex situations that may involve life-threatening situations for customers in a professional manner.
daptable/flexible - enjoys doing work that requires frequent shifts n direction.
Works well under pressure and able to operate in a multi-tasking environment.
Proficient in Microsoft Suite and CRM programs.
Must willing to work a flexible schedule, including evenings, nights, weekends and holidays.
People oriented enjoys working closely with other departments to create amazing Customer Experiences.
Knowledge and experience in a Healthcare environment with a keen sense of urgency.
3+ years of customer service/dispatcher experience desired.
3+ years of call center experience desired.
Customer Support
Provides excellent customer support via multiple channels to internal and external customers.
Serves as the initial contact to technical and Clinical support, Parts ID, Field Engineers and Bench Repair teams.
Reconfirms customers' needs by asking probing questions.
Responsible for monitoring and managing functional accounts/queues to ensure Service Level Agreements adherence in the following queues:
Customer Call back, Onsite Labor, Dispatch Board, Entitlement verification, PO Hold, Cancel Cases, Web Case/Contact to Closure, C-Connect, C3 (Chillers - Cryogen), Sales/Installs
Uses tools and applications simultaneously to quickly connect care providers with solutions.
Responsible for verification of, and correct documentation relating to, internal/external customers request for service.
Understands the relationship between individual performance and customer expectations.
Demonstrates exceptional soft skills in every customer interaction by conveying a positive attitude.
Proactive observation of internal processes submitting suggestions that will result in a positively enhanced customer experience.
ble to adapt to change or unfamiliar situations in a dynamic setting.
Customer Service/Order Entry III jobs in Colorado Springs, CO, United States
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