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Loews Hotels
Rosemont, IL, United States
Complex IT Manager Situated between the energy of Downtown Chicago and the convenience of the nations busiest airport, Loews Chicago OHare Hotel is truly the best of both worlds. Complete with rotating art gallery showcases by local artists, lux amenities and upscale accommodations - our property is truly an OHare Oasis. Purpose: Maintain hotel i
Job Source: Loews HotelsLoews Hotels
Rosemont, IL, United States
Situated between the energy of Downtown Chicago and the convenience of the nation's busiest airport, Loews Chicago O'Hare Hotel is truly the best of both worlds. Complete with rotating art gallery showcases by local artists, lux amenities and upscale accommodations - our property is truly an O'Hare Oasis. Purpose: Maintain hotel information techn
Job Source: Loews HotelsInternational Paper
, IL, United States
Press Tab to Move to Skip to Content Link Description: Position Title: Complex EHS Manager Pay Rate : $95,000 - $105,500 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awar
Job Source: International PaperRightpoint
Chicago, IL, United States
Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies. At Rightpoint, we drive growth by delivering experiences that transform how people, technology, an
Job Source: RightpointRightpoint
Chicago, IL, United States
Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies. At Rightpoint, we drive growth by delivering experiences that transform how people, technology, and
Job Source: RightpointZego
Chicago, IL, United States
This requires a high level of product and industry knowledge along with effective account management skills Extensive experience in a client-facing / account management role Business savvy with consultative, problem solving, approach Proven track record of success with a verifiable history of exceeding customer success goals Experience with Salesfo
Job Source: ZegoTheKey
Park Ridge, IL, United States
For nearly 20 years, TheKey (formerly Home Care Assistance) has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and suppo
Job Source: TheKeyStanley Consultants, Inc.
Chicago, IL, United States
Stanley Consultants is an engineering consulting firm with over a century of success in the Water Market. Our data driven “smart water” future builds on our heritage and the skill and enthusiasm of the next generation of water professionals. Join a team where your ingenuity, creative thinking, and passion for the water industry will be collaborativ
Job Source: Stanley Consultants, Inc.Chicago, IL, United States
ABOUT JENNER & BLOCK
Jenner & Block (www.jenner.com) is a law firm with global reach, with more than 500 lawyers and offices in Chicago, London, Los Angeles, New York, San Francisco and Washington, DC. The firm is known for its prominent and successful litigation practice and experience handling sophisticated and high-profile corporate transactions. Firm clients include Fortune 100 companies, large privately held corporations, financial services institutions, emerging companies and venture capital and private equity investors. The American Lawyer magazine has ranked Jenner & Block as the #1 pro bono firm in the United States 10 times, most recently in 2019. The firm has been ranked in the top 10 in this category every year since 1990.
Position Summary:
Reporting to the Manager of Pricing & Legal Project Management, you will join a collaborative and dedicated team of finance professionals and work closely with our lawyers in an important firmwide initiative to streamline shared services. This role focuses on various needs of management of our complex client portfolio by providing workflow management. This position requires billing expertise and technical proficiencies including issue resolution. Travel may be required as well as in-office collaboration. This is an exempt position located in our Chicago office.
PRIMARY RESPONSIBILITIES:
Coordinate best in class financial services to the firm’s largest clients and the partners who represent those clients.
Act as the client finance Subject Matter Expert to advise Partners on areas of inventory management and make recommendations to improve financial performance and client service concerning the pricing, billing, and collections processes.
Drive process improvement and transformation efforts within the Finance function through ownership of the client dashboard.
Ensure written documentation of all client management processes associated with managing client requirements compliance are up-to-date and organized in an audit-ready state.
Prioritize clear, accurate and effective communication with partners, clients, and other business leaders and effectively resolve issues with clients and partners, in order to ensure accurate and timely billing is possible.
Monitor AR balances and aging, along with client payments against WIP to identify areas of concern and work with Billing Attorneys, Collections, and Finance Leadership to develop and implement strategies to address any issues.
Create and implement templates and tracking procedures to assist attorneys with monitoring and managing engagements throughout the matter lifecycle, providing reports to management regularly
ADDITIONAL RESPONSIBILITIES MAY INCLUDE:
Clearly communicating analysis, financial metrics, and budget reports to lawyers to ensure success of individual attorneys and the firm overall.
Contribute to the development of tools, processes, and procedures to maximize efficiency.
Work independently and maintain a level of flexibility with respect to working hours due to deadlines and deliverables in a fast-paced environment.
DESIRED SKILLS AND EXPERIENCE
Bachelor’s degree in Finance, Accounting, Business Administration, Economics, Data Analytics, or a related field is required.
Strong customer service attributes with a result-driven positive attitude.
Prior experience with major institutional clients in a law firm or professional services setting.
Deep understanding of billing, pricing, Outside Counsel Guidelines, and e-Billing processes and procedures.
High proficiency in Microsoft Office Suite, specifically Excel and PowerPoint, is required.
Experience with SharePoint, database management, and data presentation software(s).
Strong organization skills with attention to detail and good business judgment, capable of handling sensitive information with appropriate discretion.
Excellent oral and written communication skills, demonstrating an ability to explain complex concepts to professionals of different backgrounds with confidence through the development of communication plans for defined stakeholders.
Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual’s race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates.
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Complex Client Manager jobs in Chicago, IL, United States
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