Loan Service Representative
Denver, CO, United States
Loan Service Representative
Job Locations
US-CO-Denver
ID
2024-6673
Category
Mortgage & Insurance Jobs
Type
Regular Full Time
Overview
BREAK GROUND ON A REWARDING CAREER WITH US!
At MDC Holdings, Inc./Richmond American Homes, we encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us. We're proud to be one of the most established builders in the industry, with 45 years of experience and 240,000 homes to our credit.
Position
We are seeking a Senior Loan Service Representative to join our HomeAmerican Mortgage team. This position will be responsible for the administration of loan servicing functions including customer service, escrow, payoffs, collections, foreclosures, bankruptcies, document review, investor accounting, and other various loan administration duties. This position communicates verbally and in writing with borrowers, investors, vendors and third party agencies.
Responsibilities
Escrow account setup, escrow deletions, administration and disbursement of all tax and insurance records for mortgage loans in portfolio. Completion and review of annual escrow analysis including processing of escrow refunds.
Collection of delinquent mortgage payments and administration of bankruptcies and foreclosures.
Review and submit accounts for loan workout arrangements such as modifications, forbearances, and repayment plans.
Review monthly reporting and remit funds to various investors per their guidelines.
Responsible for the transfer of data and images to new servicers on bulk and flow servicing sales.
Responsible for the prompt receipt and submission of trailing documents from counties and/or title companies to investors and/or custodians.
Responsible for the oversight of the loan servicing file room and accompanying records management.
Communicate effectively and appropriately with customers, investors, title companies, affiliates, etc.
Requirements
Minimum two-years loan servicing experience with broad knowledge of multiple facets of loan administration and agency guidelines.
Excellent organization and communication skills with exceptional attention to detail.
Experience with Finastra servicing system (Servicing Director) highly preferred.
Technical knowledge of collection, foreclosure, and bankruptcy laws as well as direct customer-facing experience a plus.
High school diploma required.
Benefits & Perks!
While we value hard work, we also recognize the importance of having fun! Our employees enjoy a collaborative environment where they can freely bounce ideas off one another and participate in exciting teambuilding activities and outings, like trips to the ballpark, holiday celebrations, regular office socials and much more.
Positive, collaborative team culture
Competitive compensation structure
Comprehensive benefits package includes: Medical, Dental, Vision, HSA/FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP
Time Off benefits include: Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, and Military leave
Discounted pet insurance
Home purchase discounts & more!
*All benefits are subject to qualification and hire dates. Not all benefits apply to commissioned sales people.
Compensation
Base Salary: $55,000-65,000
FLSA Status: Non-Exempt
Bonus Type: Year-end Discretionary
If you are ready for more than a job and seek a career with one of the most respected organizations in a top industry then we want to hear from you. Please also visit our website at www.richmondamerican.com for more information.
MDC Holdings, Inc. / Richmond American Homes is an Equal Opportunity Employer. #LI-JP1 #LI-ONSITE
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