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Customer Engineer, Google Cloud

Sunnyvale, CA, United States

Minimum qualifications: Bachelor's degree or equivalent practical experience.

Experience in virtualization or cloud native architectures in a customer-facing or support role.

Experience delivering technical presentations while leading discovery and planning sessions that are aligned with the customer's defined scope and success criteria.

Experience engaging with C-level or senior business leaders.

Preferred qualifications: Experience with Relational Databases, NoSQL Databases, or Big Data technologies.

Experience in advanced areas of networking, including Linux, software-defined networking, network virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks and their application to PaaS and IaaS technologies.

Experience architecting and developing software or infrastructure for scalable and secure distributed systems.

Experience with containers and associated technologies including Docker, Kubernetes, Istio, Serverless, and Microservices.

Experience in understanding a complex customer’s existing software workloads and the ability to define a technical migration road map to the cloud reflecting specific customer needs.

About the job The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Engineer, you will collaborate with the Sales team to introduce Google Cloud to our customers. You will help partners as well as prospective and existing customers understand the nature of Google Cloud.

In this role, you provide creative cloud solutions and architectures to solve customers business challenges, and problem-solve any potential technical roadblocks.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $139,000-$213,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities Work with the team to identify and qualify business opportunities, key customer technical objections, and develop a strategy to resolve technical blockers.

Manage the technical relationship with Google’s customers, including managing product and solution briefings, and proof-of-concept work.

Guide customers through assessments of existing legacy application environments, provide recommendations on a road map for application modernization.

Recommend integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution on Google Cloud.

Travel to customer sites, conferences, and other related events as required.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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