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Veterinary Technician

Round Rock, TX, United States

Description

Veterinary Technician

Rate: $17-$23 per hour

Firehouse Animal Health Centers is looking for Veterinary Technicians to join our team.

Firehouse is a full-service veterinary hospital that provides comprehensive veterinary care, unparalleled service, and a collaborative experience to the pets, people, and communities we serve. We believe in giving back to our communities and partner with over a dozen local nonprofits. To date, we’ve gifted over $1 million in medical care to thousands of pets in need.

Firehouse has placed among the top companies in the Austin Statesman's Best Places To Work award list for several years in a row. We prioritize training in leadership, communication, and diversity to help us work together as a unit and provide a safe, collaborative, and equitable work environment for our teams. Each team member is encouraged to achieve their personal goals in education, career progression, and/or leadership. We want every team member to feel like they’re part of a bigger mission, feel empowered to carry out important tasks, and develop their own skills.

We are passionate about training and welcome all candidates regardless of experience level! If you'd like more information about this job listing, please visit https://firehouse.vet/join-our-team/

Position Overview

At Firehouse, Veterinary Technicians are responsible for supporting the doctors and other team members in providing high quality medicine in a friendly and efficient manner that ensures excellent service to our clients and patients. You will report to the hospital leadership team – the Hospital Manager and Medical Director. Your work will directly support your peers, leadership team, and hospital goals.

Responsibilities

Veterinary Technicians are responsible for the following. This list may be revised at any time and additional duties not listed here may be assigned as needed.

Client Care:

Check clients in and out for appointments, surgeries, and procedures

Foster an educational experience for the client

Provide exemplary communication and customer service

Explain discharge instructions to clients

Conduct follow up correspondence

Technical Skills:

Manage exam flow, including patient restraint

Monitor anesthesia and assist doctors during surgeries

Perform dental prophylaxis and radiology

Provide care and treatments for hospitalized patients

Prepare testing for in-house and referral laboratory

Perform venipuncture and IV catheter placement

Produce digital radiographs

Verify and fill patient prescriptions

Provide urgent care during emergencies

Provide cleaning and maintenance for equipment

Clerical Skills:

Maintain accurate medical records

Answer and direct multiple phone lines

Respond to company emails in a professional, timely manner

Prepare/process scans and referral reports

Learn and utilize estimates, fee schedule, and other operational documents

Ensure cleanliness of hospital

Perform other duties as assigned

Professional Experience / Personal Characteristics

Experience valued but not required

Must be open to learning

Comfortable with computers and other technology (experience with AVImark software helpful but not required)

Passion for building relationships and educating

Compassion toward animals and people

High energy and drive to be successful

Fast learner, able to multi-task and be flexible to change

Ability to innovate and problem solve

Team player who can work effectively in a fast growing, dynamic environment

Effective communicator in a variety of situations

Great attention to detail

Things You Need to Know

Dependable attendance needed

Must be able to work shifts that support hospital business hours and until all patients have been discharged

Potentially subject to high noise levels, bites, and scratches

Potentially subject to hazardous chemicals

Compensation

Firehouse offers full-time team members medical, dental, vision, life insurance, 401k matching, short-term disability, PTO, paid holidays, discounted Veterinary/Boarding services, Employee Assistance Program, and more, including additional pay consideration for bilingual candidates. Some benefits available for PT. Waiting period may apply.

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