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AlphaPlex Inc
Colorado Springs, CO, United States
**Customer Service Representative** Experience Required Yes Job Description Waste Connections is looking for a high energy **Customer Service Representative** to join our GROWING team in Colorado Springs, Colorado. **PAY:** $16.00 per hour. Plus incentive bonuses that are paid out monthly! **WHY YOU NEED TO JOIN US:** * CULTURE: Its a Great place t
Job Source: AlphaPlex IncU-Haul
Colorado Springs, CO, United States
Compensation Range: $12.32 to $20.00 Hourly Location: 1193 N Academy Blvd, Colorado Springs, Colorado 80909 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part
Job Source: U-HaulPlanet Fitness
Colorado Springs, CO, United States
Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providin
Job Source: Planet FitnessSystems Integration Inc
Colorado Springs, CO, United States
Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. Join our custom
Job Source: Systems Integration IncColorado Springs Utilities
Colorado Springs, CO, United States
**Customer Service Representative** Job Type: **Customer Support/Client Care** Pay Range **$20.89 to $25.07** Location **Colorado Springs, CO** Date First Posted **7/2/24** Applications are being accepted until: 7/8/24 _*If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time aft
Job Source: Colorado Springs UtilitiesPizza Hut
Colorado Springs, CO, United States
Description: Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more:
Job Source: Pizza HutMister Sparky
Colorado Springs, CO, United States
Customer Service Representative Dispatcher Full Time • Colorado Springs Benefits: 401(k) Company parties Competitive salary Dental insurance Health insurance Paid time off Training & development JOB SUMMARY As a Customer Service Representative - Dispatcher, you will play a crucial role in ensuring smooth operations and excellent customer
Job Source: Mister SparkyMister Sparky
Colorado Springs
Customer Service Representative Dispatcher Full Time • Colorado Springs Benefits: + 401(k) + Company parties + Competitive salary + Dental insurance + Health insurance + Paid time off + Training & development JOB SUMMARY As a Customer Service Representative - Dispatcher, you will play a crucial role in ensuring smooth operations and excellent custo
Job Source: Mister SparkyColorado Springs, CO, United States
**Customer Service Representative Level 2 ESOC100**
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IC-CAP LLC is a Woman Owned / HUBZone Small Business working in the Department of Defense and Intelligence Community. We are always looking for highly talented, energetic, and dynamic professionals that are interested in protecting the defense of our nation.
Some of the positions are future positions. Please look at the opening line of the job description to determine if this is an open or future position.
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We are looking to fill this position at the following location(s):
Colorado Springs, CO
Job Description
**Customer Service Representative Level 2**:
**Position Description**:
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to
recurring problems and patterns of problems.
***Flexibility necessary***
***Shifts Vary***
***Training is up to eight weeks on the DAY shift***.
**Essential Job Functions**:
* Provides first contact and incident resolution to customers with H/W, S/W and application problems includes both customer telephone support as well as electronically submitted requests.
* Provides polite and customer friendly service support for problem resolution.
* Attempts to resolve as many incidents during the first contact, or at Tier 1. Efficiently escalates incidents to higher Tier II or Tier III when required.
* Documents incident status and solutions in incident database tools.
* Possesses current working knowledge of computers, printers, laptops and common windows applications.
* Works through various types Tier II issues with telephone assist.
* Provides answers to Frequently Asked Questions or solutions to common problems as part of a customer self-help capability Schedule.
**Education and Experience**:
* High School Diploma/ GED + Relevant experience: 3 years + CCC Academy graduate
* Associates Degree + Relevant experience: 1 year + CCC Academy graduate
* Bachelors Degree + Relevant experience: 0 years + CCC Academy graduate
* Masters Degree + Relevant experience: 0 years + CCC Academy graduate
* PhD + Relevant experience: 0 years + CCC Academy graduate?
**Required Certifications**:
* 8570 IAT II certification
* A+, HDI, ITIL Foundation OR Microsoft 365
**Security Clearance**:
* TS SCI CI poly
**You are applying for the position of**
**Customer Service Representative Level 2 ESOC100**
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Email Alert for Customer Service Representative Level 2 jobs in Colorado Springs, CO, United States
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