Technical Business Analyst
New York, NY, United States
Who we are
SOL DIGITAL is a business consulting firm leading clients through digital transformation, specialized in managing digital project portfolios across Media, Entertainment, Pharmaceutical, Retail and Government. We provide clients business consulting services across Program & Project Management, Business Analysis, Product Management and Scaled Agile. We plug into existing teams and projects to solve business & operational challenges. Cross-Team Collaboration & Communication is our specialty.
Our Talent Philosophy
We are building a talent platform with opportunities rooted in community, health, and service for our consultants to lead a well-rounded life that leads to deeper meaning, balance and happiness. SOL programming and initiatives are designed to connect and engage talent and clients through platforms created for cultivating deeper relationships, transforming our communities and pursuing our passions.
You'll fit in well if you:
Are a highly motivated self-starter with strong communication skills who can work effectively virtually and in person
Are committed to an "ownership mindset" with a high degree of integrity and accountability
Can perform in fast-paced environments and operate cross functionally to gain support and achieve results
Have a strategic mindset and can easily identify ways to improve existing process and think outside the box to produce innovative solutions
Are a client-focused and customer-obsessed problem solver, eager to service and improve environments for our clients
Are passionate about mission-based organizations and charitable outreach
What you'll do at SOL: Understand client business needs and drive identification and documentation of business and user requirements across multiple business units
Conduct elaboration sessions to identify and document user stories, including high-level processes, estimates and priorities
Design and document workflows to understand current state processes and potential gaps
Lead solution design process and ensure business requirements are effectively translated into suitable solutions
Configure new applications, unit test custom features and demonstrate new features to end users
Documents new features and functionality, creates training materials and delivers training to end users
Build and develop strong, trusting long-term business relationships with clients with strong interpersonal skills and abilities
What we're looking for: 5+ years in consulting, business analysis and/or relevant industry
Bachelor's degree or equivalent experience in IT, Computer Science, Engineering, Architecture, or another related field (Technical BA)
Experience in documenting and working within large scale and highly interconnected processes and teams spanning domestic and international media operations
Strong proficiency in the Microsoft Office Suite including PowerPoint and Excel translating to advanced analytical and communication skills leveraging Microsoft Office
Ability to speak comfortably in front of an executive audience and lead productive and pointed meetings among stakeholders