Quality Systems Support Manager_

Indianapolis

JOIN THE TEAM THAT’S POWERING PROGRESS

Building cities. Driving commerce. Saving lives. For over 100 years, Allison Transmission has powered the vehicles and technology that move our world forward.What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we’re driving progress everywhere because we employ top talent worldwide.

Learn more about this role and how you can begin driving your career forward!

Job Title:

Quality Systems Support Manager

Pay Grade:

P3

Job Description:

Do you want to be part of improving the way the world works?

For more than a century, Allison Transmission has been on the front lines of innovation that truly impacts how our world moves. Allison continues to create innovative propulsion solutions for our customers that drive our world forward. Our electric hybrids are bridging the charging infrastructure gap while decreasing greenhouse gases. Our traditional powertrain products used in ambulances, school busses, and even battle tanks, where lives are relying on our technologies.

Allison’s team is comprised of dedicated individuals across the globe, and our drive for innovation is being felt worldwide. Our vision is to be the global leader in commercial-duty propulsion solutions that Improve the Way the World Works. By joining our team, there are numerous ways to learn and contribute as we develop propulsion solutions that meet the needs OEMs and end users. Drive your career forward, with this opportunity as a POSITION located in Indianapolis, Indiana.

Lead and support organizational compliance with internal, customer and industry quality standards and requirements, including but not limited to ISO 9001 and IATF 16949. Responsible for identifying and driving key activities necessary to implement and continuously improve the global Allison Quality Management System in support of the Allison Brand Promise.

Responsibilities:

+ Lead ATI Quality Management System ISO/IATF 16949 certification activities in Indianapolis:

+ Orchestrate and prepare organization for 3rd party certification audits

+ Establish and communicate annual internal audit plan, acting as lead auditor to carryout internal quality audits, issue audit reports and direct resolution of non-conformities

+ Drive activities needed to address non-conformities in order to close audits per timeline, lending support and direction as well as verifying effectiveness of corrective actions

+ Support organizational compliance with internal, customer, and industry quality standards and requirements, while addressing gaps with functional owners as well as within the foundational QMS:

+ Become subject matter expert (SME) for Quality standards interpretation and application to Allison Transmission global business

+ Maintain Quality Manual and Central Quality procedures, modifying existing or creating new documents or processes as required for compliance and continuous improvement

+ Act as primary point of contact for negotiating terms and service of 3rd party ISO 9001 and IATF 16949 certification body

+ Proactively monitor, review, and communicate updated standards and requirements, driving implementation of required changes into the Allison QMS

+ Aid with read-across and standardization of QMS practices throughout the regions

+ Work with other functions, such as Marketing Sales and Service (MSS), Plant Quality and Product Engineering, to uphold customer satisfaction through:

+ Generate Part Submission Warrants (PSW) with supporting documentation for Customer Production Part Approval Process (PPAP) requests

+ OEM customer complaint resolution (i.e. 8D submissions in OEM portal)

+ Maintain and report on OEM PPM metrics

+ Assess new business units, such as through merger or acquisition, to determine what actions should be taken relative to integration with the current Allison QMS, or achieving new certifications

+ Attend and support customer or other 3rd party audits, compliance activities, training, and/or other special requests as deemed necessary

+ Work with Q&R leadership to drive enhanced quality data analytics:

+ Compile quality data and produce reports for a variety of internal reports, streamlining data collection and platforms where possible.

+ Work with internal stakeholders to build Power Apps for advanced analysis of Key Performance Indicators (KPI’s)

+ Collect and analyze quality and regulatory data to provide trend analysis, benchmarks, or other analytical purposes.

+ Create specialized reports for leadership for use in decision making and strategic planning

Qualifications and Experience:

+ Bachelor's degree or equivalent with relevant coursework in Engineering, Business, or related

+ IATF 16949 Lead Auditor certification preferred

+ Automotive core tools training preferred

+ 3-5+ years of Quality Systems experience in transportation related industry

+ 7+ years of Quality Systems experience in transportation related industry preferred

+ 3+ years of experience performing or managing quality audits preferred

Primary Location:

Indianapolis, IN

Additional Locations:

Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.

If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at [email protected] .

Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.

Allison Transmission is the world’s largest manufacturer of commercial-duty automatic transmissions and hybrid propulsion systems. Our products are specified by more than 300 of the world’s leading vehicle manufacturers and are used in a range of market sectors—from bus, refuse and emergency to construction, distribution and defense.

Allison was founded in 1915 in Indianapolis, Indiana, where the company’s global headquarters is still located. We have approximately 1,400 dealer and distributor locations, employ more than 2,700 people around the world and our international presence spans more than 80 countries.

Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.

If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at 317-242-5000.

Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.