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Evolutionhospitalityusa
Jersey City, NJ, United States
Job Summary The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining budget and revenue collection, systems
Job Source: EvolutionhospitalityusaHEI Hotels and Resorts
Jersey City
About Us The Hyatt Regency on the Hudson located in downtown Jersey City sits on a beautiful pier overlooking the New York City Skyline. Our hotel is one of the oldest in the area and has great guest stories and experiences to share. We are located in the business district of Jersey City; home to residents and many businesses. Hop on the Hudson Ber
Job Source: HEI Hotels and ResortsHEI Hospitality, LLC
Jersey City, NJ, United States
Team Environment of Passion and Enthusiasm We respect the balance between family and work. We recognize achievements and celebrate successes. We provide the resources and tools essential for success. We embrace diversity. Integrity We interact honestly and respectfully. We meet our commitments. We communicate freely and openly. We always check th
Job Source: HEI Hospitality, LLCWyndham Hotels & Resorts
Garden City, NY, United States
** Guest Services Agent** Location: Garden City, NY, US, 11530 Property Name: La Quinta by Wyndham Garden City Req Id: 16165 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Garden City location in Garden City , New York . **Job Summary** The Guest Service Agent is responsible for providing att
Job Source: Wyndham Hotels & ResortsNothing Bundt Cakes
Valley Stream, NY, United States
At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a h
Job Source: Nothing Bundt CakesSmashburger
Lodi, NJ, United States
Smashburger - 170 Essex St #1 [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize foo
Job Source: SmashburgerMoxy NYC Downtown
New York, NY, United States
Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Compensation : $21/hr Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist wit
Job Source: Moxy NYC DowntownUSTA
Kew Gardens, NY, United States
Who We Are It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships are one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to
Job Source: USTACity of New Rochelle, NY, United States
Kana Hotel Group'smission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company.As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel’s promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Email Alert for Guest Services Manager jobs in City of New Rochelle, NY, United States
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