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The LaSalle Group
Rosemont, IL, United States
LaSalle Network is seeking an experienced Help Desk Technician Level 2 to join our client's team in Rosemont, IL. This role will be responsible for providing technical support and maintaining the desktop infrastructure for the organization. The ideal candidate should have a strong background in Active Directory, Windows operating systems, Office
Job Source: The LaSalle GroupUnited Airlines
Chicago, IL, United States
Description There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locati
Job Source: United AirlinesUnited Airlines
Chicago, IL, United States
Description Theres never been a more exciting time to join United Airlines. Were on a path towards becoming the best airline in the history of aviation. Our shared purpose Connecting People, Uniting the World is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations ar
Job Source: United AirlinesUnited Airlines, Inc.
Chicago, IL, United States
Description There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locat
Job Source: United Airlines, Inc.Performance Trust
Chicago, IL, United States
Performance Trust Capital Partners is seeking a Service Desk Support Technician to join our Technology Services team. This is a hands on role responsible for supporting our firm's technology needs while working with talented system administrators, developers, and technology professionals in a highly leveraged data and analytics driven environment.
Job Source: Performance TrustHEROIC
Chicago, IL, United States
HEROIC.com (HEROIC Cybersecurity) is seeking an IT Support Technician to help manage IT operations for our clients in Chicago, Ill , and surrounding areas. We are looking for someone who is ready to make a difference and help us build the future of security-focused IT services. How YOU will make a Difference: As a member of the IT Team, you will b
Job Source: HEROICHEROIC Cybersecurity
Chicago, IL, United States
Job Description Job Description HEROIC.com (HEROIC Cybersecurity) is seeking an IT Support Technician to help manage IT operations for our clients in Chicago, Ill, and surrounding areas. We are looking for someone who is ready to make a difference and help us build the future of security-focused IT services. How YOU will make a Difference: As a
Job Source: HEROIC CybersecurityHEROIC Cybersecurity
Chicago
Job Description Job Description HEROIC.com (HEROIC Cybersecurity) is seeking an IT Support Technician to help manage IT operations for our clients in Chicago, Ill, and surrounding areas. We are looking for someone who is ready to make a difference and help us build the future of security-focused IT services. How YOU will make a Difference: As a
Job Source: HEROIC CybersecurityLombard, IL, United States
Aqueity is looking for an IT Deployment Technician to join our team! The IT Deployment Technician will work onsite in our Lombard, IL, office, and is responsible for performing all aspects of hardware and software deployment, including equipment configuration and imaging related to client-specific needs and infrastructure.
Key areas of responsibility include creating and maintaining client images for laptop deployment, performing QA checklists on all equipment, meeting deployment timelines, troubleshooting problems, interacting with clients to ensure smooth onboarding/offboarding, and assisting with tracking and accounting for all assets in lab.
Key Job Responsibilities: Configures, modifies, repairs, tests, and services various IT devices
Performs quality assurance checks on all devices and equipment prior to deployment
Identifies and troubleshoots hardware issues
Deploys images and customizes software based on project scope
Maintains and protects client assets
Cleans and deploys used laptops
Maintains up to date deployment guides and images for all clients
Escalates tickets when needed, with proper steps taken and documented within a ticket prior to escalation
Maintains lab organization including tracking and accounting for all client assets at all times
Demonstrates consistent deployment quality, following company guides and updating tickets appropriately
Tracks time properly within ConnectWise ensuring accurate billable against client agreements
Efficiently manages ticket queue
Completes and updates required documentation and adopts new company processes as needed
Demonstrates familiarity with vendor web sites for locating hardware updates, driver updates, and engineering changes on multiple products
Demonstrates product knowledge/expertise with client environments
Consistently displays commitment to team and clients, being an example to others regarding punctuality, client appointments and deployment deadlines
Sets a good example by maintaining composure even in stressful situations
Displays resourcefulness, knowing when to leverage IT Glue, Google, or third part vendor support
Shows initiative in broadening skill set within technologies supported, including pursuing certifications, training, and working with home or sandbox environments within our lab, etc.
Maintains a positive and friendly attitude toward all team members
Displays empathy and sense of urgency when communicating with clients, ensuring client satisfaction
Proactively makes suggestions for solutions to most recurring user requests and technology service issues
Embraces improvements and advocates change, going beyond status quo
Required Education and Experience: High School diploma required, some college preferred
Strong computer skills and technical knowledge, workstation installation and setup experience
Experience with workstation deployment and workstation image creation/management
Experience with various imaging software and vendor diagnostics a plus (Microsoft Deployment Toolkit, InTune)
Ability to automate tasks using basic scripting techniques a plus
Displays excellent project and time management skills, with ability to manage shifting priorities as needed
Strong problem-solving ability
Ability to work in a fast-paced environment
Team player attitude - willing to ask for help and give help to team members and clients
Ability to work independently with little supervision
Strong attention to details with ability to focus on quality and client satisfaction
Salary range: $45-55k
IT Deployment Technician jobs in Lombard, IL, United States
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