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Department of State
Washington, DC, United States
** Information Technology Specialist (Customer Support)** **Department of State** **Location** 1 vacancy in the following location: ** Relocation expenses reimbursed** No ** Telework eligible** Yes as determined by agency policy **Duties** ** Summary** This position is located in the Executive Secretariat, Office of Information Resources Manageme
Job Source: Department of StateUnited States Courts
Washington, DC, United States
Job Details for Information Technology Specialist (Customer Support) Court Name/Organization: Administrative Office of the U.S. Courts Overview of the Position: This position is located in the Enterprise Operations Center (EOC), Support Services Division (SSD) in San Antonio, Texas. The incumbent serves as Work Team Leads for the Case Manageme
Job Source: United States CourtsGlobal Jupiter
Baltimore, MD, United States
Description SAIC is currently hiring a Senior Computer User Support Specialist to help support the US Army Corps of Engineers RITS Program • *Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After hours support may be required on an infrequent basis. Job Duties: • Provides second-tier support to end-users fo
Job Source: Global JupiterU.S. Army Cyber Command
Fort Meade
Summary About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is with the 7th Signal Command
Job Source: U.S. Army Cyber CommandLG-TEK
Fort Meade, MD, United States
Overview LG-TEK is a leading provider of services within the Intelligence Community. Established in 1997 as a software company, LG-TEK has since grown to include all facets of system/software development and life cycle support, networking, training, linguistic support, facility planning and physical and personal security. A woman/minority/veteran-
Job Source: LG-TEKJustice, Bureau of Prisons/Federal Prison System
Washington
Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Our highly-skilled, diverse, and innovative workforce creates a strong foundation of safety and security. Through the principles of humanity and normalcy, we develop good neighbo
Job Source: Justice, Bureau of Prisons/Federal Prison SystemJustice, Bureau of Prisons/Federal Prison System
Washington, DC, United States
Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Our highly-skilled, diverse, and innovative workforce creates a strong foundation of safety and security. Through the principles of humanity and normalcy, we develop good neighbo
Job Source: Justice, Bureau of Prisons/Federal Prison SystemJustice, Bureau of Prisons/Federal Prison System
Washington, DC, United States
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Our highly-skilled, diverse, and innovative workforce creates a strong foundation of safety and security. Through the principles of humanity and normalcy, we develop good neighbors. $99,
Job Source: Justice, Bureau of Prisons/Federal Prison SystemAnnapolis Junction, MD, United States
IT Field Support Specialist
Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD)
Description
SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
Daily duties include:
Conducts site surveys
Assesses and documents current site configuration and user requirements
Analyzes existing requirements and prepares specifications for hardware acquisitions
Prepares engineering plans and site installation Technical Design Packages
Develops hardware installation schedules
Prepares drawings documenting configuration changes at each site
Prepares site installation and test reports
Configures computers, communications devices and peripheral equipment
Trains site personnel in proper use of hardware
Builds specialized interconnecting cables
Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
Updates technical drawings using AutoCAD software as needed
Requirements
Requires a High school/GED and a minimum of five (5) years of experience. Equivalent education and experience: Associate’s degree and two (2) years of experience. Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches. Demonstrated ability to read and understand technical manuals and schematics. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access). Able to manage time and priorities effectively. Able to work efficiently with minimal supervision. Proficient in working with end-users remotely. Demonstrated expertise in Microsoft Windows 7 and 10. Familiar with Active Directory security and policies. Excellent analytical and problem-solving skills. Outstanding communication skills to relate with team members and support workers. Must be able to drive a company vehicle. Must be available to work an 8-hour shift between the hours of 6am-and 6pm, as determined by management.
Synergy ECP, a platform company with Falfurrias Capital Partners, has a talented, dedicated staff to provide a broad range of services to the defense and intelligence industries. Our capabilities are focused on software engineering, cybersecurity, system engineering and IT services. Providing these services, Synergy ECP, has earned a client list that includes numerous Fortune 100 companies, in addition to multiple US government agencies and US military services. Synergy ECP possesses pertinent and highly valued credentials, specialized certifications, and clearance levels to secure our clients’ computer networks and information at a time when a premium is placed on cyber security. In an ultra-competitive environment, Synergy ECP has thrived by adhering to its name – making sure excellence is displayed by itsEmployees, to itsCustomers and by ImprovingPerformance (ECP). We simply can’t have one without the other. It’s what sets us apart – enabling us to be an autonomous agile business that delivers huge results to meet the ever-evolving demands of our customers.
Synergy ECP was established in 2007 and its management team has over 30+ years of Department of Defense and Intelligence Community experience. Our leadership team and strong, determined staff are ready to embrace new challenges and continue as a driving force in our field.
Synergy ECP is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected class.
If you are interested in learning more about Synergy and what opportunities may be available to you, let’s start a conversation together! Our team is happy to speak with you about your experience and goals so that they may work with you in finding the kinds of positions that you are most interested in. Feel free to drop off your resume with us via our website or send it along [email protected]. Apply today and start your new career at Synergy!
Email Alert for IT Field Support Specialist jobs in Annapolis Junction, MD, United States
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