Temporary Associate, IT Change Management_

Memphis

**Business Title:** Temporary Associate, IT Change Management

**Requisition Number:** 112639 - 84

**Function:** Business Support Services

**Area of Interest:**

**State:** TN

**City:** Memphis

**Description:**

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking an Associate, IT Change Management for a six-month assignment to join our Digital Nexus organization.

Responsibilities:

+ Oversee and effectively communicate the change control policy, process and procedures across the functional teams and management

+ Request additional information or clarification from requester if needed while rejecting or deferring change requests, as appropriate, based on the initial review

+ Support process improvement projects using continuous process improvement methodology

+ Ensure change requests meet all requirements to increase success factors, reduce risk and minimize the impact of change related incident on service quality

+ Chair Change Advisory Board meetings by ensuring participation across functional groups, collecting meeting summaries / attendance and updating change requests with decisions resulting from review meeting

+ Provide on-going support and process improvement of a collaborative change management process utilizing ServiceNow

Qualifications:

+ Minimum one year of recent practical experience in Change Control with working knowledge of ITSM ServiceNow

+ Bachelor's degree from an accredited college or university is preferred

+ Basic knowledge of Change Management operations, policies, procedures, standards and working knowledge of Microsoft Office suite

+ Ability to work effectively with clients, vendors and all levels of personnel

+ Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service and teamwork

+ Able to positively influence, mentor and be a credible source of knowledge to less experienced team members

+ US Citizenship is required

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at 'Benefits & How We Work (pmguscareers.com/why-kpmg/#benefits) '.

Follow this link to obtain salary ranges by city outside of CA: om/us/en/how-we-work/pay-transparency.html/?id=6864\_9\_24

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( pmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

**GL:** 6

**GF:** 15310