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Team Lead

Brookfield, WI, United States

Description

Tempur-Pedic Team Lead's primary responsibility is to provide excellence in customer service while selling and marketing Tempur-Pedic products. In addition, this individual will serve as a member of management when the Store Manager is not available. This could include opening and/or closing the store as well as covering the management duties.

Essential Role Responsibilities:

Support management in overall store leadership and supervision

Drive brand awareness and brand advocacy to exceed projected store goals to include teaming up with partners in local market to raise awareness across the region

Aides recruiting, hiring, and monitors development of the store associates

Serve as an example in providing premium customer experience and building relationships with our consumers.

Support management in maintaining high standards of visual merchandising and brand presentation

Ensure financial objectives and controls are consistently and correctly managed

In the absence of store management, provides the leadership necessary to ensure the store consistently operates to Tempur-Pedic standards

Foster and support a collaborative and open environment across all areas of the company

Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements Bachelor's degree preferred

1-3 years retail management experience (or equivalent combination of education and experience) with high-end luxury and/or custom products

Strong sales skills in a consultative environment

Demonstrated ability to effectively lead, direct, and train others in a store setting

Skilled at current best practice retail methods, procedures, and standards

Demonstrated team player able to both lead and follow

Flexibility in work schedule reflecting the needs and patterns of store hours

Fluency with current retail software / computer systems

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