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Warehouse Customer Service Rep

Columbus, OH, United States

The ideal candidate loves talking to people and proactively solving issues.

You will be responsible for converting customers into passionate evangelists.

Responsibilities

Communicate with customers via phone, email, and chat.

Provide knowledgeable answers to questions about product, pricing, and availability.

Work with internal departments to meet customer's needs.

Data entry in various platforms - Microsoft Dynamics ERP, Excel, and Teams Platforms.

MUST HAVE Requirements!

Previous experience in a warehouse or distribution center environment, handling physical goods.

Familiarity with production and shipping processes for physical goods

Strong customer service skills for addressing customer needs over the phone or electronically

Ability to perform repetitive tasks accurately and efficiently

Comfortable working independently with minimal supervision

Located near Columbus, Ohio to allow for potential on-site work

High school diploma or equivalent

Reliable transportation for potential local travel

Excellent phone etiquette and excellent verbal, written, and interpersonal skills.

Ability to multi-task, organize, and prioritize work.

Must be able to come into the Franklin County, Ohio office -3 days at the office – 2 days remote.

Apply

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