Automotive Express Service Advisor
Naperville, IL, United States
Castle CDJR, Naperville is looking for an Express Service Advisor to join our team.
We are committed to delivering an extraordinary customer experience every day and a supportive and engaging environment where you can thrive to make it happen! If this sounds like something of interest to you, please apply now with any relevant qualifications that would make you a valuable addition here at Castle Auto Group. W ith competitive pay and benefits, this opportunity won't last long so don't wait until it's too late.
What We Offer
401(K) with employer match
Major Medical & Dental (50% employee paid premium)
Vision
Voluntary Benefits (Accident, Critical Illness, Disability, and more)
Life Insurance
Paid Time Off
Employee vehicle purchase discounts
Flexible work schedule
Career advancement
Responsibilities:
Ability to work under pressure and handle a busy workload under sometimes stressful conditions
Have some experience in Customer Service/ Sales, ideally in automotive
Love to help people and find ways to create happy customers
Ability to multi-task and work in a fast paced environment
Have a naturally happy and outgoing demeanor
Work alongside your dealership peers to create an exceptional customer experience geared to drive customer loyalty and retention
Previous experience at “quicky” lube shops, department store auto shops or dealerships a plus
Self-motivated and enthusiastic presence in a team environment
Be a great teammate to your co-workers, always willing to go above and beyond
Report to management any circumstances that compromise the integrity of the dealership
Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly, compassionately, and timely
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Valid driver's license and meet insurability standards
We are looking for qualified, quality people who are ready to start their career within our family.
To learn more about us visit: https://jointeamcastle.com/
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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