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PLS Logistics Services
Jacksonville, FL, United States
Job summary The Desktop Support Analyst will be responsible for supporting PLS desktop and Laptop Computing environment Summary of essential job functions Respond to user, and system trouble tickets; maintains systems by researching and resolving problems; maintaining system integrity and security Identifies defect requirements by interviewing i
Job Source: PLS Logistics ServicesDiverse Lynx
Jacksonville, FL, United States
Title: Desktop Support Technician Location : Jacksonville, FL Hire Type: Contract Desktop Support Technician Responsibilities: Advising staff on appropriate procedures for directing their IT-related queries and recommendations. Receiving and documenting requests for support. Deciding on the most suitable ways of providing aid. Delivering IT
Job Source: Diverse LynxeTeam
Jacksonville, FL, United States
Job Description : REQUIREMENTS : Strong hands-on experience needed on end user support for Windows PC and Mac related issues bility to assign and work on incident tickets through Service Now. bility to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. bility to support new user onboarding and prep
Job Source: eTeamMCI Careers
Orange Park, FL, United States
POSITION OVERVIEW IT DESKTOP SUPPORT Mass Markets is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture we are committed to a high octane, fun and collaborative work environment. As a member of the Mass Markets team you will have a h
Job Source: MCI CareersDiverse Lynx
Jacksonville, FL, United States
Responsibilities: Advising staff on appropriate procedures for directing their IT-related queries and recommendations. Receiving and documenting requests for support. Deciding on the most suitable ways of providing aid. Delivering IT and related assistance upon request, or as you deem suitable. Configuring new desktops, routers, modems, and simi
Job Source: Diverse LynxValorVIP
Orange Park, FL, United States
POSITION OVERVIEW IT DESKTOP SUPPORT Mass Markets is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture we are committed to a high octane, fun and collaborative work environment. As a member of the Mass Markets team you will have a h
Job Source: ValorVIPTECEZE
Jacksonville, FL, United States
Company Details: Teceze is a leading information technology, consulting and business process services company headquartered in the UK and has offices across 15+ countries. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, Teceze has a dedicated workforce of
Job Source: TECEZEAmerican Recruiting and Consulting Group
Jacksonville, FL, United States
Associate Technology Specialist Jacksonville, Florida - 3 weeks of Training, then remote ARC Group is currently seeking an Associate Technology Specialist for a prestigious Fortune 500 company. This role is initially a 3-week training program at our client's Southside location in Jacksonville, Florida, transitioning thereafter to a fully remote se
Job Source: American Recruiting and Consulting GroupJacksonville
Job Description Job Description Job summary
The Desktop Support Analyst will be responsible for supporting PLS desktop and Laptop Computing environment
Summary of essential job functions
Respond to user, and system trouble tickets; maintains systems by researching and resolving problems; maintaining system integrity and security
Identifies defect requirements by interviewing internal users; analyzing operations; determining problem scope; documenting results, or by identifying the appropriate higher tiered support resource to complete the task, and supply ample problem documentation
Develops problem solutions by describing requirements in a work-flowchart and diagram; studying system capabilities; analyzing alternative solutions; preparing system specifications
Provides reference for internal users by writing documentation, providing support and help resolve IT related issues.
Maintains qualify service by establishing and enforcing organization standards
Prepares reports by collecting, analyzing, and summarizing information
Other duties as required by business needs or as assigned.
Minimum Requirements
B.S. in the following areas: Computer Science, Information Technology, Management Information Sciences, Mathematics, Economics, Business Management, Finance or Engineering.
2+ years’ experience installing and troubleshooting of Windows 10.
2+ years’ experience troubleshooting Computer Hardware and configuring.
Must be able to troubleshoot Local and Network Printers.
Basic understanding of TCP/IP, DNS, DHCP, and VPN configurations.
Must have a solid understanding of troubleshooting Web based applications.
Must have a strong knowledge of administrating and troubleshooting Microsoft Office and Office 365.
2+ years managing Microsoft SharePoint.
PowerShell, Azure AD Administration and Microsoft Endpoint Manager experience
Experience working in an ITIL Framework
Strong written and oral communication skills
Experience with Exchange Online, Office 365 and SMTP relays.
Security Systems experience a plus.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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Email Alert for Desktop Support Analyst jobs in Jacksonville
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