Operations Supervisor - Stockton
Stockton, CA, United States
Address 4360 Pock Ln, Stockton, CA 95206, USA
Compensation $65,000.00/year
Job Description
Company Description:
WeDriveU is the leader in transportation solutions, specializing in corporate, university and hospital shuttles for millions of annual passengers. Recognized as a pioneer in mobility, WeDriveU is a strategic partner to the world’s top brands, with client programs that consistently earn awards for excellence in commuting and sustainability. WeDriveU operates across the U.S and is proud to celebrate more than 30 years serving clients.
TheOperations Supervisor will report to the General Manager and is responsible foractively facilitate communications betweenWeDriveUdrivers and staff, the riders, vendors and client staffto ensure the service is running at top notch.
Duties and Responsibilities:
Work cross-functional with dispatch to resolve on-the-ground issues.
Be a liaison between management,dispatch,and drivers.
Support operations in problem solving.
Help drivers locate and troubleshoot vehicles.
Help drivers troubleshoot intermittent software issue.
Check-in new vehicles and prepare for service.
Check-out vehicles for retiring.
Support operations team by maintaining employee and vehicle documentation.
Distribute documentation to drivers and communicate information down the chain.
Monitor driver performance KPIs and report findings.
Communicate vehicle maintenance needs to Fleet.
Co-ordinate vehicle movements and usage
Maintain bus hardware and inventory.
Assist operations and fleet management with monthly and quarterly audits.
Provide training to drivers (as needed)
Support the of company policy and procedures and work with operations to enforce yard policy and procedures.
Support the General Manager as needed
Additional duties and responsibilities may apply.
Skills Required and Physical Demands:
Ability to multitask and pay extreme attention todetail.
Self-motivated with the ability to prioritize and problemsolve.
Knowledge of Microsoft Office Suite with intermediate to advanced excelskills.
Outstanding interpersonal and communication skills
Ableto lift 25+ pounds, climb stairs,and be on your feet for an extendedperiod.
Additional skills and physical demands may apply.
Education and Qualifications:
Hard requirements:
Minimum of 1+ years of experience in Operations Supervision.
Preferred requirements:
Experience in public or private alternative transportation demand management (TDM)
Commercialdriver’slicense Class B with passenger endorsement
Knowledge ofFMCSA, DOT,DPU policies and procedures
EEOC
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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