Help Desk Support

Job Description

Help Desk SupportJob Title: Help Desk Support ILocation: 601 East 18th Avenue Suite 150 Denver, CODuration: 9+ MonthsProvides support to end users on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, email and personnel requests for technical support.Documents, tracks and monitors the problem to ensure a timely resolution.May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area.Has knowledge of commonly-used concepts, practices, and procedures within a particular field.Relies on instructions and pre-established guidelines to perform the functions of the job.Primary job functions do not typically require exercising independent judgment.All your information will be kept confidential according to EEO guidelines.

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Help Desk Support

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