Engagement Manager

San Francisco, CA, United States

Job Title: Engagement Manager

Reports To: Communications and Development Director

Location: San Francisco

Compensation: $75,000 – $80,000 per year, DOE, plus excellent benefits package

Classification: Exempt, full-time position, and 40 hrs/wk

Schedule: Monday-Friday, some hybrid work, with occasional weekends

Deadline to Apply: July 5, 2024

To Apply:  Review full posting. If you match our qualifications and interests, please click "apply now" to submit your resume, cover letter, a brief writing sample (two pages maximum), and two design samples (two pages maximum). Account creation is not required. Only applications with cover letters and samples will be reviewed.

Benefits Package : 100% employer-paid Kaiser Platinum Medical Plan, Vision, Dental, Acupuncture, & Chiropractic

Pays 50% of eligible employee’s children/dependent premium cost

Vacation accrual starts at up to 10 days year one, up to 15 days year two, up to 25 days year six

14 holidays paid time-off including winter week holiday break

Paid sick and bereavement leave

403(b) retirement plan with up to 3% employer contribution

Annual hiring anniversary bonus

Professional development

PLUS: Paid lunch break, medical Flexible Spending Account, Employee Assistance Program, staff appreciation, team building events, and a great work environment

Position Summary:

The Engagement Manager executes and manages development and communications-related responsibilities, serving as an ambassador for Family Connections Centers and the community. In alignment with the department’s goals and strategies, the position develops the materials and strategies that increase the visibility, participation, and funding of our programs. They will work to highlight FCC’s impact and expand our network of donors, volunteers, and community partners. Using program data, creative storytelling, attractive design, various communications platforms, and strategic thinking, they will engage our diverse audience, amplify FCC’s mission, and connect with participants , staff, funders, media, and partners in the education and family support fields.

This role requires excellent writing and editing skills; knowledge of fundraising; experience with digital communications/media; strong project management to meet deadlines; and a warm, proactive, and personable demeanor. Our ideal candidate is passionate about FCC’s community-based work and able to celebrate the organization through effective digital and in person communications.

About Family Connections Centers:

Family Connections Centers’ (FCC) mission is to support the development of strong, healthy families and thriving communities. We create opportunities for people of different backgrounds to work together cooperatively, sharing cultures, values, knowledge, and resources. We offer an array of interconnected, participant-driven programs that include early childhood education, family support, and K-5 education. Visit fccenters.org  to learn more.

Primary Responsibilities:

Grants, Fundraising, and Partnerships – 50% Working with the Development Team and Board Members, design and implement strategy, content, and outreach for semi-annual fundraising campaigns

Draft and support the submission of effective and prompt grant proposals and reports

Serve as Board of Directors liaison, engaging with members on organization updates, opportunities to participate in events/activities, and fund development

Acknowledge donations and in-kind gifts, and input donor data into Salesforce database in a timely fashion

Support the planning and outreach for FCC’s large-scale community and fundraising events, working closely with Development Team, volunteers, Board members, and partners

Oversee the Volunteer Program, creating new individual and corporate volunteer opportunities in partnership with FCC staff, managing information distribution and check-ins, conducting outreach to local companies/partners, and ensuring positive and engaging volunteer experiences

Research and cultivate corporate sponsors/partners, foundation funders, and individual donors

Communications and Program Outreach – 50% Work with program staff to collect information and publish flyers, marketing materials, and outreach collateral with clear and accurate information; distribute materials to program participants, funders, volunteers, staff, and stakeholders, including translations in Chinese, Spanish, and Vietnamese as needed

Maintain FCC website, social media platforms, and digital communications; develop campaigns and strategies to engage our audience and grow our reach and followers on all platforms

Draft and distribute FCC’s e-newsletters, press releases, marketing materials, and internal communications

Coordinate and staff occasional outreach, fundraising, and community events, with ability to communicate organizational goals to the public; cultivate relationships with families, volunteers, and local partners

Visit programs to collect photos, videos, stories, and testimonials from programs and participants; maintain photo folders, and keep website/digital platforms updated with new materials

Adhere to and update the FCC Style Guide and support staff communications, ensuring that all materials have high-quality, error-free copy and design

Required Qualifications: Bachelor’s degree or substantial experience in place of degree

4+ years’ minimum experience in fundraising/development or digital/written communications, including e-newsletters, grant applications, donor communications, fundraising campaigns, and press releases

Excellent writing and composition skills, excellent grammar and editing abilities, strong attention to detail, and ability to convey complex messages and impact through strong, persuasive communications

Proficiency in Microsoft Office and Adobe Design Suite (InDesign, Photoshop, and/or Illustrator)

Excellent interpersonal skills and an ability to work collaboratively with others in a team environment and with partners, participants, and funders

Critical and strategic thinking, flexibility, resourcefulness, and problem-solving abilities

Ability to manage multiple projects simultaneously with a high level of detail, while staying on track for individual project requirements and deadlines

Ability to acquire advanced proficiency in platforms or software related to department functions

Preferred: Experience with Constant Contact, Salesforce, WordPress, and producing graphics/video

Experience in producing multicultural and multilingual communications and events

Familiarity with field of ECE and Family Support, San Francisco, and neighborhoods of Portola and Excelsior

Skills and Knowledge: Demonstrated cultural sensitivity, experience working effectively in diverse communities of staff and participants, and knowledge of San Francisco’s diverse community and learning styles

Professional ethics of confidentiality, discretion, and good judgment

Attend staff meetings, in-service trainings, professional development workshops, meetings with Family Connections’ HR consultant, and relevant meetings, trainings, and workshops as needed

Ability to speak in group settings, provide feedback, and share ideas

Keen sense for safety, security, and ergonomics

Perform other duties as needed or requested by the supervisor

Stay updated on CPR/First Aid, Mandated Reporter, Pesticide training, Workplace Harassment, Workplace Violence, and required vaccinations

LivesScan Clearance and physical health/TB clearance are required to be maintained throughout employment

Work Environment:

This job operates in a hybrid work environment with mandatory on-site hours at FCC’s centers in Portola and Excelsior. Some remote work possible. This job operates in a professional office environment with Pre-K and Afterschool Programs on site. Work scheduled weekdays, Monday-Friday, with occasional evening/weekend work to support community events. This role routinely uses standard office equipment such as computers, phones, fax machines, photocopiers, and filing cabinets.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk, hear, walk, stand, bend, kneel, and crouch. The employee must lift and/or move items over 25 pounds and on occasion may require lifting/carrying a child or object up to 50 pounds. This job requires extended periods of time at a computer. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

COVID-19 Vaccination Requirements:

All employees are expected to be fully vaccinated, including current/available booster shots based on CDC recommendations. Any candidate unable to be vaccinated due to a sincerely held religious belief or a medical condition will be asked to provide documentation to determine if reasonable accommodation can be provided.

Family Connections Centers is an equal-opportunity employer that values diversity, inclusion, and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will be considered for employment.   Department: Communications

This is a full-time exempt position

Share this job

Personal Information Personal Information * First name

* Last name

* Email

* City

* State

* Zip code

* Country

* Phone number

Attachments * Attach your Resume Attach Paste * Attach a Cover letter Attach * Writing Sample (2 pages max) Attach * Design Sample #1 Attach * Design Sample #2 Attach Other Information * How did you hear about this position? * If hired, can you provide proof of eligibility to work in the U.S.? * State law requires that persons associated with licensed facilities applicants be fingerprinted and disclose any conviction. Are you able to pass a DOJ background clearance for conviction? * If hired, are you able to provide documentation on your COVID-19 vaccination including booster shot? * Which pronouns would you like us to use when referring to your application? * What is your highest completed academic level? * Initial to confirm: I hereby certify that I have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that any omission or misstatement of material fact on this application or on any document used to secure employment shall be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery. * Initial to confirm: I hereby authorize Family Connections Centers to thoroughly investigate my references, work record, education and other matters related to my suitability for employment (excluding criminal background information) unless otherwise specified above. I further authorize the references I have listed to disclose to the company any and all letters, reports and other information related to my work records, without giving me prior notice of such disclosure. In addition, I hereby release the Company, my former employers and all other persons, corporations, partnerships and associations from any and all claims, demands or liabilities arising out of or in any way related to such investigation or disclosure.

#J-18808-Ljbffr