Network Engineer III

Alexandria, VA, United States

Salary: $80,036.84 - $140,847.98 Annually

Location : Alexandria, VA

Job Type: Full-Time

Remote Employment: Flexible/Hybrid

Job Number: 2024-00219

Department: Information Technology Services

Division: NETWORK OPERATI

Opening Date: 03/18/2024

Closing Date: 7/11/2024 11:59 PM Eastern

Network Engineer III

About the Department:

The Information Technology Services Department is responsible for enterprise technology operations for the City of Alexandria. ITS provides technology services and solutions to City departments to enhance service delivery. ITS aligns its work with City needs by providing leadership, resources, expertise, and products that enable departments to better serve the City's residents, businesses, and visitors. ITS resources support initiatives funded through the multi-year Information Technology Capital Improvement Plan (IT/CIP) to improve the overall technology landscape. The City of Alexandria's ITS Department has been a Top Ten National Finalist in the Digital Cities Award program for over the past 19 years.

An Overview:

The Department of Information Technology Services (ITS) is seeking a Network Engineer III in the Network Operations Division. This position performs complex technical support work installing Local Area Networks (LAN) operating systems and Wide Area Network (WAN) software and hardware. Work involves designing, recommending, testing, modifying, and maintaining operating systems and systems software in LAN, WLAN, and WAN environments. A Network Engineer III provides technical guidance to others and maintains connectivity between the City's WAN and the Internet. This employee works under the general supervision of the Network Technical Program Manager and exercises considerable latitude for independent judgment and discretion within established policies and procedures.

What You Should Bring:

You should have a thorough knowledge of general operating systems software and computer hardware, including IP Addressing, IP Subnetting, DNS, and VPN technology. You will need a thorough knowledge of LAN/WAN communications operating systems, and of related software and hardware configurations, capabilities, and limitations. Our ideal candidate would be capable of comprehending technical literature while possessing the skills necessary to communicate with non-technical individuals in plain language to explain complex technical subjects. You must be able to establish and maintain effective working relationships with user agencies; a positive attitude with a desire to be part of a well-coordinated team are essential components of this position.

The Opportunity - Examples of Duties:

Conceptualizes, initiates, plans/designs, and executes City-wide projects, including the review of hardware, software, and vendor interaction.

Meets with current and potential 3rd party partners and vendors.

Conducts technical product evaluations.

Provides support for day-to-day network operations/activities and troubleshoots network and systems issues.

Provide backline support to less senior engineers, Help Desk staff, Applications division, and external IT support teams.

Troubleshoots with or without vendor assistance.

Provides ongoing, regular maintenance, support, planning, and deployment/upgrades for systems that impact users & City residents.

Administers configures and maintains I-Net infrastructure and firewalls.

Analyzes Network and Systems Performance.

On a rotating schedule, provides on-call technical support during off-hours, weekends & holidays (24x7).

Performs related work as required.

Minimum & Additional Requirements

Four-Year College Degree, five or more years of experience in firewall technologies and advanced network and server support, Ethernet routing switches, web filtering, bandwidth management, Quality of Service (QOS) techniques, Wireless APs and Security switch devices that include SSL- VPN & IPSEC VPN, considerable working knowledge of network troubleshooting techniques, at least three years of experience in the design and configuration of Voice over IP (VoIP) networking, at least three years of experience in the design, configuration and operation of DHCP & DNS networking services, at least three years of experience in Internet backbone connectivity, or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Preferred Qualifications

In addition to the minimum qualifications: A working knowledge of BGP, thorough knowledge and certification in Cisco (CCNA, CCNP) and/or Extreme (ECS, EDS) Data Routing and Switching hardware platforms (Network+), Firewall administration, and fiber optics, experience with scripting, and proven ability to troubleshoot wireless connectivity, and the ability to comprehend technical literature and communicate with others using non-technical language to explain technical issues, good knowledge of local government operations.

We are proud to welcome you to explore the City of Alexandria's excellent benefits and programs!

The benefits referenced on this site, may be changed from time to time without notice. Also, temporary and some part-time positions are not eligible for these benefits. For further information, please contact the Benefits Division of the Department of Human Resources at 703.746.3785 or email

01

Do you have a four (4) year college degree in information systems, business administration, or a related field? Yes

No

02

Please list any current technical certifications you have achieved. If none, please enter N/A.

03

Select all technical areas you have AT LEAST five (5) years of experience in: Firewall Technologies and firewall

Advanced networking support (Routing, Switching, VLANs, Wide Area

Networking) Fiber-optic network systems support

IP Subnetting

DNS Administration Web Content Filtering Bandwidth Management

Quality of Service (QoS) Techniques Wireless Networking

Network Security (IPSEC VPN and SSL VPN configuration and administration)

Wireless Networking

04

Select all technical areas you have AT LEAST five (5) years of experience in: Design and configuration of Voice over IP (VoIP) networking

Design, configuration, and operation of DHCP & DNS networking services

Internet backbone connectivity

05

How many years of experience do you have configuring and supporting Cisco networking products? No experience

Less than two years

Two to five years

Five or more years

06

How many years of experience do you have configuring and supporting Extreme Networks products? No experience

Less than two years

Two to five years

Five or more years

07

How many years of experience do you have configuring and supporting Pal Alto firewalls? No experience

Less than two years

Two to five years

Five or more years

08

Are you willing and able to work in an on-call capacity as part of a rotating schedule? Yes

No

Required Question