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Jackson Lewis P.C.
Boston, MA, United States
Focused on labor and employment law since 1958, Jackson Lewis P.C.'s 950+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are enga
Job Source: Jackson Lewis P.C.Jackson Lewis P.C.
Boston, MA, United States
Focused on labor and employment law since 1958, Jackson Lewis P.C.'s 950+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are enga
Job Source: Jackson Lewis P.C.Capstone IT Staffing
Boston, MA, United States
IT Help Desk Support Specialist JOB-4332 Location : Onsight M-Fri; Canton, MA Employment Type: 4-month Contract Compensation: $28-$35/hr.+, Based on experience *Note: For this position, we are unable to provide visa sponsorship and unable to work with 3rd parties . * Capstone IT is assisting our client, a leading insurance company, in hiring a
Job Source: Capstone IT StaffingFanning Personnel
Boston, MA, United States
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Job Source: Fanning PersonnelAxcelis Technologies
Beverly, MA, United States
The Axcelis Technologies Solution Center is looking for an adaptable, life-long learner, with both technical and people skills, to join our existing team. This is an exceptional opportunity to do innovative work in the fast-growing field of the Semiconductor Industry. Come work for a company that has been named one of America's Best Mid to Small Co
Job Source: Axcelis TechnologiesCapstone IT Staffing
Boston, MA, United States
IT Help Desk Support Specialist JOB-4332 Location : Onsight M-Fri; Canton, MA Employment Type: 4-month Contract Compensation: $28-$35/hr.+, Based on experience *Note: For this position, we are unable to provide visa sponsorship and unable to work with 3rd parties . * Capstone IT is assisting our client, a leading insurance company, in hiring a H
Job Source: Capstone IT StaffingGovCIO
Boston, MA, United States
Overview GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. Responsibilities The Remote Help Desk Analyst performs daily activities that are vital to the operation and support of Veteran Affairs. Resolution of help de
Job Source: GovCIOGovCIO
Boston
**Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. **Responsibilities** The Remote Help Desk Analyst performs daily activities that are vital to the operation and support of Veteran Affairs. + Resolution of h
Job Source: GovCIOBoston, MA, United States
•Provide technical support for all end users and for all IT-related functions.
•Troubleshoot hardware-related issues and maintain hardware inventory.
•Provide iOS device support, including device setup, updates, and troubleshooting.
•Provide PC support, including device setup, configuration, updates, and troubleshooting.
•Provide end-user training as part of employee onboarding and software deployment/upgrades.
•Install new software releases and perform system upgrades.
•Collaborate with Infrastructure/Cloud team to ensure efficient operation of the Firm's desktop and mobile computing environments.
•Create and update detailed how-to notes on a regular basis, both for end user instruction and internal department procedures.
•Perform equipment moves and office setups.
•Resolve network printer connectivity issues.
•Provide application support, including remote access application support.
•Maintain Active Directory user accounts.
•Assist with audiovisual conference room training, setup, and support.
•Assist with telecommunications duties such as support for Microsoft Teams phones, wireless headsets, wireless broadband cards, and mobile devices.
•Actively update and expand job knowledge by participating in education programs, reading professional publications, and participating in professional organizations, seminars, and workshops.
•Perform other duties as assigned to support the business functions of the Firm.
Qualifications :
•2+ years of end-user support experience or an IT-related role.
•Experience supporting both onsite and remote users.
•Experience with hardware and software issues.
•Knowledge of Windows 10 and Microsoft Office Suite.
•Strong written and oral communication skills.
•Experience working in a team-oriented, collaborative environment.
•Strong attention to detail.
•Able to maintain a strict degree of confidentiality with all company matters.
•Strong customer-service orientation and ability to provide white-glove support.
•Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
•Ability to conduct research into technical issues and products as required.
•Embraces and actively promotes an inclusive and equitable work environment.
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Email Alert for Help Desk Support Analyst jobs in Boston, MA, United States
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