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Family Dollar
Indian Orchard, MA, United States
Family Dollar - 354 MAIN STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and mer
Job Source: Family DollarDomino's Pizza LLC
Wilbraham, MA, United States
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your
Job Source: Domino's Pizza LLCSam's Club
Holyoke, MA, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
West Springfield, MA, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubFamily Dollar
Chicopee, MA, United States
Family Dollar - 251 MEADOW STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and m
Job Source: Family DollarSam's Club
Vernon Rockville, CT, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubDomino's Pizza LLC
Chicopee, MA, United States
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your
Job Source: Domino's Pizza LLCPlanet Fitness
Springfield, MA, United States
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours.
Job Source: Planet FitnessSpringfield, MA, United States
Wellfleet, a Berkshire Hathaway company, delivers customer-centric accident and health insurance, with quality service and uncompromising ethics. Wellfleet works to protect people against risk throughout every stage of life from grade school to college to the workplace.
Founded in 1993 as Consolidated Health Plans (CHP), Wellfleet, headquartered in Springfield, Mass., is one of the nations leading providers of health and accident insurance products to the higher education market.
**In this role, you will**
* Learn the basics of insurance
* Understand the student health insurance products serviced at Wellfleet
* Learning to navigate the LuminX claim system
* Understand the customer service process
* Meet and/or exceed productivity standards
* Provide accurate responses to callers
* Demonstrate a sense of urgency to ensure calls are answered within queue standards
* Adhere to deadlines/turn-around times
* Demonstrates the ability to comprehend and interpret documents, such as: training manuals, correspondence, brochures, cheat sheets etc.
* Ability to multitask
* Ensure that all voicemail messages are obtained, and calls are returned within 24 hours
* Consistently maintain a positive and professional attitude
* Communicates issues, concerns etc. to supervisor
* Respond to email inquiries in a timely and professional manner
* Perform other duties as assigned, or as situation dictates
**We are looking for candidates with**
* Effective communication skills and be patient, resilient and stress tolerant
* A minimum of one years work experience in customer service preferably working in a health insurance setting, medical billing office, coding with a health care provider or related field
* Customer-focused with a genuine interest in helping others
* Cooperative and enjoy working with others as part of a team
* Mature, responsible and dependable with focus and attention to detail
* Above average computer proficiency skills with ability to type
* Stable work history
Excellent phone etiquette skills with the ability to multitask while maintaining integrity and quality of service
Here at Wellfleet, we foster a culture of growth that enables engaged and high-performing professionals to be empowered to deliver our mission and vision.
Our employees are a team devoted to providing customer service that exceeds expectations of our members and clients. Successful team members continually look for ways to improve product delivery and value.
Wellfleet offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, 401K retirement plan, short- and long-term disability coverage, flexible/dependent care spending account, tuition reimbursement, and business casual dress.
**General:**
*Wellfleet is part of the MedPro Group family. As such, all Wellfleet team members are employees of MedPro Group Inc. We are an Equal Opportunity Employer.*
Email Alert for Customer Service Representative jobs in Springfield, MA, United States
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