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Canary Technologies Corp
Dallas, TX, United States
Canary Technologies is a fast-growing enterprise hospitality technology company that provides hotels with innovative solutions to drive efficiency and enhance the guest experience. Our core solutions get rid of antiquated technology in hotels. With backing from some of the top investors in Silicon Valley, including Y Combinator, Canary Technologies
Job Source: Canary Technologies CorpChartbeat
Dallas, TX, United States
Tubular and Lineup have partnered with Chartbeat to help you grow reach and revenue for your content. Chartbeat’s (www.chartbeat.com ) mission is to help content creators around the world better connect with their audiences. In 2023, Chartbeat joined forces with Tubular, the leader in global social video intelligence and measurement, and Lineup Sys
Job Source: ChartbeatKeepit
Dallas, TX, United States
How would you foster strong and trustworthy relationships with our valued customers to drive sustained growth? Keepit is looking for a Customer Success Manager to join our Customer Success team in Dallas, US. We are growing fast as a company, and we are set on using our momentum to bring our SaaS cloud-based backup services to a global audience. We
Job Source: KeepitCanary Technologies
Dallas, TX, United States
Canary Technologies is a fast-growing enterprise hospitality technology company that provides hotels with innovative solutions to drive efficiency and enhance the guest experience. Our core solutions get rid of antiquated technology in hotels. With backing from some of the top investors in Silicon Valley, including Y Combinator, Canary Technologies
Job Source: Canary TechnologiesElectriphi Inc
Dallas, TX, United States
Electriphi was founded in 2018 and is headquartered in Palo Alto California. The company provides software solutions with the singular focus of enabling the transition to zero-emission vehicles across heavy, medium, and light-duty fleets in public as well as private segments. Electriphi was acquired in June of 2021 by Ford Motor Company and now op
Job Source: Electriphi IncCanary Technologies
Dallas, TX, United States
Canary Technologies is a fast-growing enterprise hospitality technology company that provides hotels with innovative solutions to drive efficiency and enhance the guest experience. Our core solutions get rid of antiquated technology in hotels. With backing from some of the top investors in Silicon Valley, including Y Combinator, Canary Technologies
Job Source: Canary TechnologiesComprehensive Finance Inc. (CFI)
Grapevine, TX, United States
This position requires a person to work in an office environment at a workstation for majority of the day This position is predominantly sedentary with limited requirements for any lifting beyond 20 pounds Responsibilities CSMs bring expertise and a deep understanding of how to maximize customer adoption and retention The CSMs foster a dynamic an
Job Source: Comprehensive Finance Inc. (CFI)Ellie Diagnostics
Richardson, TX, United States
Ellie Diagnostics is an innovative veterinary diagnostics company based in Dallas, TX. Ellie is a company with a strategy to create industry disruption by modernizing veterinary diagnostics. We launched in 2019 and have become one of the fastest growing veterinary labs in the country since then. Ellie provides full-service reference laboratory solu
Job Source: Ellie DiagnosticsIrving, TX, United States
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! The ideal candidate is customer-oriented with great communication and project management skills, salesforce experience, and is tech-savvy. This position is highly cross-functional – working closely with our Marketing, Category Management, IT, Sales teams as well as client stakeholders. To be successful in this role, you will need the ability to manage, prioritize and communicate the status of multiple projects while leading and motivating your own team. You will continuously strive to improve customer-facing interactions and experiences with FleetPride. DUTIES & RESPONSIBILITIES Go above and beyond to “Wow” our customers. We aren’t looking for order-takers or script-readers – we’re searching for those who can engage with our customers and think critically to help customer find the right products, set up their accounts, track down orders and sometimes get creative with solutions
Interact with customers daily, responding to their questions and guiding them to the appropriate service.
Implement and lead onboarding process for National accounts and large regional accounts
Stay informed on the latest industry techniques and methods.
Improve customer service experience, create engaged customers, and facilitate growth.
EDUCATION & TRAINING Bachelor's Degree in Business Administration or a related field optional
KNOWLEDGE & EXPERIENCE 3+ years proven working experience providing customer service support.
Experience in an eCommerce environment
Experience managing customer expectations and leading strategic discussions with stakeholders
Proficiency in MS suite
SKILLS & ABILITIES Excellent interpersonal and communication skills, including presentation skills and effectively communicating
with management and internal and external customers
Excellent customer care and focus; ability to assess customers’ needs and provide answers, paths,
troubleshooting help, or methods for a positive customer experience.
Able to analyze data and sales statistics and translate results into better solutions.
Comfortable in both a leadership and team-player role
Creative problem solver who thrives when presented with a challenge
WORK ENVIRONMENT This position operates in a professional office environment. This role routinely uses standard office equipment as computers, phones, photocopiers, fax machines and filing cabinets. The primary environment is characterized by ambient room temperatures, lighting and traditional office equipment found in a typical office environment.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday.
Occasional lifting of items up to 25 pounds (files, computer printouts on occasion)
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Customer Success Manager jobs in Irving, TX, United States
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