Warehouse Associate

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Operations Coordinator

plays a vital role in supporting multiple departments within our Distribution Center. This position ensures the accurate, timely, and safe handling of inventory across various channels including Returns, B-Stock, Liquidation, Customer-Owned Inventory (COI), Life Cycle Management (LCM), and Buy & Hold (B&H). The role also provides essential administrative support to the Shipping department. Key Responsibilities Provide administrative support across various operational functions. Process daily inventory and route to appropriate areas: restock, vendor returns, B-Stock, installs, and customer refusals. Coordinate with TSM, Sales, and Shipping to adjust freight options based on customer and operational needs. Inspect and test hardware for cosmetic and functional issues; send items under warranty to repair. Match part and model numbers for desktops, laptops, servers, and peripherals using AS400 and SPS platforms. Collaborate with Account Managers to resolve issues with missing parts or locked units. Process Customer-Owned Inventory (COI) same-day and report discrepancies. Complete Buy & Hold orders within 48 hours to meet customer deadlines. Work with Inventory Control to resolve stock discrepancies and maintain inventory accuracy. Provide order status updates to Sales as needed. Release and sort batches hourly to meet shipping deadlines. Operate pallet jacks or Material Handling Equipment (MHE) safely. Follow all Preferred Methods and Safety Guidelines. Rotate through Returns and Mailroom departments, including housekeeping duties. Support cross-departmental functions as needed for training and operational efficiency. Qualifications Education & Experience High School diploma or equivalent required. Previous general warehouse experience preferred. Required Skills Proficiency in Microsoft Office applications. Strong time management and attention to detail. Ability to manage multiple priorities and adapt to changing business needs. Effective verbal and written communication skills. Comfortable working in a warehouse environment with varying temperatures and noise levels. Ability to lift up to 50 lbs. (team-lift required for items over 50 lbs.). Ability to stand, bend, lift, walk, and carry for 8+ hours. Preferred Skills Experience with AS400 and SPS systems. MHE certification. Seniority level

Seniority level Entry level Employment type

Employment type Contract Job function

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