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Russell Tobin
Columbus, OH, United States
Title: Service Desk Analyst - Immediate Hire (6-Month Contract) Location: Columbus, OH Pay Rate: $21.00/hour Are you passionate about providing exceptional customer service in the dynamic field of IT? We're seeking a talented Service Desk Analyst to join our team in Columbus, OH, for a 6-month contract role with potential for extension. As the fir
Job Source: Russell TobinEmcor Inc
Columbus, OH, United States
DeBra-Kuempel Inc. is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. DeBra-Kuempel combines the expertise of two of the tri-state’s oldest and most innovative companies, providing m
Job Source: Emcor IncEMCOR Group Inc.
Columbus, OH, United States
Job Category : Information Technology Requisition Number : INFOR035614 Apply now Posted : May 7, 2024 Full-Time Locations Showing 1 location Description DeBra-Kuempel Inc. is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including pla
Job Source: EMCOR Group Inc.EMCOR Group
Columbus, OH, United States
Description DeBra-Kuempel Inc. is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. DeBra-Kuempel combines the expertise of two of the tri-state’s oldest and most innovative companies
Job Source: EMCOR GroupAmerican Signature Inc.
columbus, oh
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey – an adventure. To that purpose, we are committed to providing our customers with an easy and fun shopping experience. This Sr. IT Support Center Analyst is critical to ensuring we meet this goal.
Job Source: American Signature Inc.American Signature Furniture
Columbus, OH, United States
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey - an adventure. To that purpose, we are committed to providing our customers with an easy and fun shopping experience. This Sr. IT Support Center Analyst is critical to ensuring we meet this goal.
Job Source: American Signature FurnitureOhio Department of Commerce
Columbus, OH, United States
About Us: The Ohio Attorney General's Office has played a vital role in shaping Ohio's past and present and the work it does today helps chart the state's future. The office consists of nearly 30 distinct sections that advocate for consumers and victims of crime, assist the criminal justice community, provide legal counsel for state offices and ag
Job Source: Ohio Department of CommerceGoodwall SA
, OH, United States
Preferred SkillsAdaptablility Verbal Communication Written Communication Information Technology (IT) Time Management Working Under Pressure Field of EducationComputer Science Level of EducationBachelors, Other, Certificate **Job Summary** The PC Help Desk Specialist I is the point of contact for technology support issues, representing the PC
Job Source: Goodwall SAPlain City, OH, United States
** Please note the position is in Plain City, Oh and requires the person to be local to our office.
Hours:
Weekdays (8:30-5)
Occasional evenings or weekends for customer migrations
Client Demographics
Small businesses: 20-100 employees
Some travel required to clients located in Central Ohio, counties to include:
Union, Delaware, Logan, Morrow, Franklin
Work performed onsite and remotely
We are a small business supporting small businesses
Typical work activities
Work tickets on help desk board and as assigned
Refer tickets to NOC team and/or other Clarity team members, based on established protocols
Assist with in office configuration of equipment, to include:
Access points
Switches
PCs
Printers
Install desktop packages (MS Office, QuickBooks, etc…)
Microsoft 365 administration
AD administration
Server administration
Basic Azure and Windows Virtual Desktop administration
Assist with network configurations
Review vendor documents and webinars
Assist with recurring client technical reviews and assessments
Assist with recurring team-based Lunch & Learn knowledge sharing
Technologies deployed:
Microsoft Windows Server (2016, 2019, 2022)
Hyper-V and VMWare
Windows 10/11
MS Office
Sophos and Microsoft Defender for Business
Datto BDR , Datto File Protection, Datto SaaS and Acronis
SonicWALL Firewalls
Microsoft Office 365 and Azure servers
ConnectWise Manage – ticket system
ConnectWise RWW – RMM platform
Hosted VoIP services
Candidate characteristics and experiences
Effective communications with Clarity’s clients to understand issues and explain remedies
IT aptitude
Curiosity and willingness to learn processes and technology
Attitude that puts customer as priority and recognition that we are stewards of their technology investments
Ability to stick with the problem and explore alternatives
Ability to collaborate with team members to address client issues
Future focused work approach with professional integrity
Able to work remotely
Effective in determining limitations and when to pass tickets to Clarity’s NOC or contact vendor
Practical experiences with Windows operating systems
Microsoft or CompTIA certification – preferred, not required
Practical experiences with listed technologies
Pay
Established based on candidate’s experience
Commission paid for opportunities identified
Benefits to include Simple IRA, Disability Insurance, Medical insurance reimbursement
Pre-employment requirements
Drug Free Workplace
- Clarity Technology Solutions is a drug-free workplace. Drug test required prior to first day of work and as called upon for random testing. Clarity will cover expenses associated with testing.
Background check
- Clarity Technology Solutions works for clients with security or regulatory considerations. Prior to employment, a background check will be performed. This is done at Clarity’s expense.
DISC Profile
Understanding how staff interact with clients and other Clarity staff is critical to ensuring the client has a great experience with Clarity Technology Solutions. A candidate will be asked to complete a DISC profile to help in the interview and assessment process.
Reports to: Technical Team Lead
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Information Technology Support Specialist jobs in Plain City, OH, United States
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