2nd & Charles: Assistant General Manager
Jacksonville, NC, United States
Location:
2nd & Charles: Assistant General Manager in Jacksonville, NC at 2nd & Charles **Location:**
**Experience:**
Not Specified **Job Description**
*At 2nd & Charles, your passion is our business. We love it and you live it from comics to gaming, music to movies. And at the heart of it all, were book readers, book traders, book lovers. Used bookselling is our core, but there is so much more to the treasure discovery that is finding a career at 2nd & Charles. We hope youll find yourself at 2nd & Charles.*
Were on the search for an Assistant Store Manager that will be at the forefront of bringing the fandom to life. The Riker to your store managers Picard, youll support the store manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. Youre an Iron Man and Yoda rolled into one; you can handle anything that comes your way while driving sales and providing the best customer service around.
***What Youll Do***
* Support your Store Manager in achieving the sales plan and/or comp sales goals. Its not all about the Benjamins, but then it kind of is
* Help recruit, develop and retain a super collaborative, passionate team to run your store alongside you
* Provide leadership around running an operationally sound business; youll bring the right balance of operations, delegation & autonomy, and customer first selling practices
* Keep watch (like the Nights Watch) on shrink/loss prevention, payroll hours and schedules
* Provide book, music, and pop culture knowledge and information to employees and customers
* Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
* Run sales reports and use data to help guide your strategy to hit sales targets
* Deliver the goods. Youll merchandise the store in a compelling way, helping your team buy back the most in-demand items and developing a store to be truly a part of your community
* In partnership with your Store Manager, youll develop your team of associates into a high performing, customer-focused crew
**Job Requirements**
***What Youll Need***
* At least six months of retail store management experience; youve led teams to success and want to experience more of it. Youll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising) and be a developer of your peeps
* Passion for geekdom, whether books, music, comics, games, or pop culture
* A high school diploma or GED equivalent. If you have a degree, even better
* Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way
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