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Abbott Construction Inc
Seattle, WA, United States
Description At Abbott, it's all about providing an exceptional experience - for our clients, our construction partners and most importantly, our employees. Our team is made up of talented professionals who fully embrace the company's brand pillars of stewardship, collaboration, and integrity. They are respectful, hardworking individuals who take pr
Job Source: Abbott Construction IncEide Bailly
Seattle, WA, United States
Help Desk Technician Job Locations US-NV-Las Vegas | US-NV-Reno | US-CA-Rancho Cucamonga | US-WA-Spokane | US-WA-Seattle ID 2024-7059 Category Corporate IT Position Type Full-Time Work Option(s) Remote Who We Are Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 15 states across the Midwest a
Job Source: Eide BaillyCrane Aerospace & Electronics
Lynnwood, WA, United States
Sr. Help Desk Technician Location WA, Lynnwood Department Information Technology Employment Type Full Time Crane Aerospace and Electronics has an exciting opportunity for a Sr. Help Desk Technician to join our high performing team of Information Technology professionals in Lynnwood, WA. About Crane: Crane Aerospace & Electronics supplies crit
Job Source: Crane Aerospace & ElectronicseTeam
Kent, WA, United States
Job Description Mandatory Skills: Active Directory user management, strong customer service skills, Windows 10 and general software troubleshooting Desired Skills: Linux Support MacOS Support As part of a small and highly-skilled team, you will provide 1st level computer support to our engineers and staff to support a company building space v
Job Source: eTeamSwickard Auto Group
Edmonds, WA, United States
Job Type Full-time Description At Swickard, we're passionate about vehicles, and committed to providing 100% customer support and satisfaction - that's where you come in! Each member of our team is dedicated to providing a superior experience, whether over the phone, face to face, or in a supportive role. Our customers are the reason we're here
Job Source: Swickard Auto GroupPrime Team Partners
Seattle, WA, United States
IT Helpdesk Technician: 6 month contract role, Tier 2 support Hourly pay: $35-45/hr, DOE Onsite in Seattle (SOLU) and Beacon Hill *role not eligible for 3rd party or visa sponsorship at this time. Our client is seeking an IT HelpDesk Technician to provide technical support and assistance to end-users within the organization. This role involves trou
Job Source: Prime Team PartnersNerdsToGo of Bellevue, WA
Bellevue
Job Description Job Description Benefits: Weekly Pay Bonus based on performance Dental insurance Free food & snacks Health insurance Paid time off Training & development Vision insurance Any sufficiently advanced technology is indistinguishable from magic." -Arthur C. Clarke Who we are: NerdsToGo is a rapidly growing technology-based service c
Job Source: NerdsToGo of Bellevue, WANerdsToGo of Bellevue, WA
Bellevue, WA, United States
Benefits: Weekly Pay Bonus based on performance Dental insurance Free food & snacks Health insurance Paid time off Training & development Vision insurance “Any sufficiently advanced technology is indistinguishable from magic." -Arthur C. Clarke Who we are: NerdsToGo is a rapidly growing technology-based service company with a mission to
Job Source: NerdsToGo of Bellevue, WASeattle, WA, United States
Overview
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs.
Xerox's XIT Staffing Division is actively seeking Help Desk Technicians for upcoming positions within our expanding team. We collaborate closely with our clients to identify, expedite, and fulfill their staffing requirements. The selected technicians will deliver precise and prompt technical support to customers through phone, email, and chat interactions. These calls will encompass a range of technical issues and varying levels of urgency. These rolee entail not only addressing technical queries but also efficiently escalating calls or tickets to the relevant team when necessary.
Responsibilities
Remotely diagnosing and resolving both hardware and software issues
Managing a high volume of incoming calls from internal clients
Delivering Level One and Level Two support, with escalation procedures in place for complex issues
Consistently providing exceptional customer service
Accurately documenting call details and maintaining the ticketing system with updates
Qualifications
Exceptional documentation, communication, and customer service capabilities
Proficient in managing PCs and laptops
Skilled in remote troubleshooting of diverse technical issues
Innovative problem-solving skills with a focus on determining root causes
Knowledgeable in key networking components, network operating systems, and fundamental computer hardware
Experienced with various ticketing systems including Service Now, Remedy, and ConnectWise
Familiar with Windows Operating Systems, MS Office, remote desktop services, and network diagnostics
Competent in ensuring secure remote access
Intermediate proficiency with iOS/Android mobile platforms
Basic understanding of Windows PowerShell
**Required Certifications:**
CompTIA A+
Microsoft MCT (various) - preferred
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at https://www.xerox.com/en-us/jobs/diversity and explore our commitment to diversity and inclusion! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to [email protected]. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
© 2024 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.
Email Alert for Help Desk Technician jobs in Seattle, WA, United States
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