Manager, Product Management

Baltimore, MD, United States

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

Manager, Product Management

Join our dynamic team at Mastercard, where we're driving innovation and enhancing customer experiences in the digital realm. As part of our products team, you'll contribute to our mission of tokenizing every transaction, managing, and implementing scalable programs that enrich our tokenization, cryptography, and dynamic data offerings.

As a Product Manager within the MDES Issuer Enablement and Customer Onboarding domains, you'll oversee the development and management of B2B customer onboarding, automation, self-service, and enterprise-level platforms and applications. Your role involves optimizing customer experience, enabling new functionality, transforming legacy services, and modernizing technology.

About The Role

Develop and execute product strategies and roadmaps

Manage product development projects through the end-to-end lifecycle

Define product requirements based on customer and market inputs

Maintain existing products and services

Conduct market research and opportunity assessments

Analyze products/technology against customer needs and business requirements

Build collaboration with internal and external stakeholders

Coordinate with technical resources and global teams

Monitor product performance and manage vendor relationships

Prepare support materials and deliver training

Ensure compliance with company policies and governance

Provide guidance to team members

All About You

Proven understanding of the product development lifecycle and confidence with end-to-end product management (Ideation to launch) of B2B applications

Ability to lead large-scale technology projects

Detail-oriented with strong organizational and communication skills

Experience working with cross-functional and globally dispersed teams and vendors

Business acumen and ability to drive positive results

Proficiency in Confluence, Jira, AHA, Domo, Figma, or similar tools

Experience in Financial Services, Payments, Digital Commerce, Cloud, Big Data, Data Science/Analytics, or Microservices is a plus

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $119,000 - $190,000 USD

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