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Trinity Solar
Spring Lake, NJ, United States
Technical Support Manager is responsible for managing a team of specialist who perform level 1 and 2 support for the company. Candidate must possess exceptional technical skills to effectively serve as the technical lead to the tech support staff, as well as strong customer service and relationship building skills to establish a positive perception
Job Source: Trinity SolarThomas Talent Network, LLC
Holmdel, NJ, United States
Technical Support Engineer – Software Our client’s patented software platform is in very high demand by their strategic partners and as a result, they are experiencing unprecedented growth. A variety of technologies are involved including high-performance software, security, data storage and archiving, data analytics, data corruption detection, mac
Job Source: Thomas Talent Network, LLCVonage
Holmdel Township, NJ, United States
Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true advocates of our company! Why this role matters? As a Technical Support E
Job Source: VonageThomas Talent Network, LLC
Holmdel Township, NJ, United States
Technical Support Engineer - Software Our client's patented software platform is in very high demand by their strategic partners and as a result, they are experiencing unprecedented growth. A variety of technologies are involved including high-performance software, security, data storage and archiving, data analytics, data corruption detection, ma
Job Source: Thomas Talent Network, LLCAffinity Executive Search
Holmdel Township, NJ, United States
Job description: Customer Software Support Engineer Our clients patented software platform is in very high demand by their strategic partners and customers and as a result, they are experiencing unprecedented growth. A variety of technologies are involved- high-performance software, security, data storage and archiving, data analytics, machine
Job Source: Affinity Executive SearchJob Juncture
Holmdel Township, NJ, United States
Job description: Technical Support Engineer Software Our clients patented software platform is in very high demand by their strategic partners and as a result, they are experiencing unprecedented growth. A variety of technologies are involved including high-performance software, security, data storage and archiving, data analytics, data corruption
Job Source: Job JunctureMXR Imaging, Inc.
Manasquan, NJ, United States
Job Description MXR - The Imaging Solutions Company (MXR) is one of the largest independent providers of diagnostic imaging equipment sales, service, training, parts and supplies in the nation. MXR is a full-service medical imaging company, offering an array of services that rival OEM service programs. The MXR product portfolio is diverse in optio
Job Source: MXR Imaging, Inc.Vonage
Holmdel Township, NJ, United States
Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true advocates of our company! Why this role matters? As a Technical Support
Job Source: VonageBelmar, NJ, United States
Technical Support Technician
Job Details
Job Location
Wall NJ Corporate Office - Wall, NJ
Salary Range
$50,000.00 - $60,000.00 Salary/year
Job Category
Technology / Software
Description
"You've worked for the rest...now work for the best!"
Trinity Solar...recognized by NJ Biz as one of the top 250 private companies.
Trinity Solar...recognized as a top Solar Contractor by Solar World.
The Helpdesk Technician will be part of Trinity Solar's support team providing exceptional customer service by focusing on finding the right solution with each client. They will be a natural troubleshooter with the ability to also escalate issues proactively when needed.
Roles & Responsibilities
Create help desk tickets indicating the service requiring support.
Attempt to resolve tickets.
Escalate tickets in some cases.
Receive customer help desk phone calls and service requests for support.
Provide direct production support services for application users by responding to operational problems that are funneled to the team via helpdesk tickets.
Other duties as assigned.
Qualifications & Experience
Bachelors degree in related relevant field or equivalent experience.
Preferred certifications: A+, Network +, Windows Desktop.
Preferred systems experience: Freshservices, Teamviewer.
3+ year recent, relevant experience in a helpdesk role providing PC support.
Working knowledge of systems hardware, printers, scanners, and other peripheral devices.
Exchange / Office 365 Support and understand Active Directory.
Strong critical and analytical problem-solving skills.
Excellent verbal and written communication.
Exceptional attention to detail and highly organized.
Comfortable multi-tasking.
Vibrant and willing to contribute to a fun atmosphere.
What We Offer
Not just a career... but a career path to success!Trinity Solar offers you a career in one of the fastest growing fields in the country. A career with Trinity Solar is a path to personal and professional growth with a company who truly values its employees. Our employees enjoy...
Competitive compensation
Comprehensive benefits which include:
Medical, Dental, and Vision
Life insurance
Employee assistance program
Paid training
A generous PTO program
A 401k plan supported by a company match
Work-life balance
Long term stability in a fast-growing industry
The satisfaction of knowing they are working for an organization leading the way in clean energy initiatives
And much MORE!
About Trinity Solar
Since 1994, Trinity Solar has proudly provided energy with integrity to families in our area. Trinity started in the solar industry with two core fundamental principles, to make renewable energy accessible and to make the solar journey seamless. These guiding beliefs have led Trinity Solar to become the United States largest privately held residential solar installer, composed of more than 3,000 team members, and boasting over 100,000 installations. Currently, Trinity offers solar installation in Connecticut, Delaware, Florida, New Jersey, New Hampshire, New York, Massachusetts, Maryland, Pennsylvania, and Rhode Island.
Trinity Solar is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity, or any other category protected by applicable federal, state, or local laws.
"Veteran Friendly"
Email Alert for Technical Support Technician jobs in Belmar, NJ, United States
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