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Contentful
Denver, CO, United States
As a Renewals Manager at Contentful, you will be instrumental in driving customer retention by managing contract renewals of Contentful’s customer base. You will be proactively aligning with Accounts Executives and Customer Success on account plans and engaging with customers about their upcoming contract renewal, as well as, uncovering expansion a
Job Source: ContentfulAffordable Rent
Denver, CO, United States
The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the healt
Job Source: Affordable RentColorado Coalition for the Homeless
Denver, CO, United States
Operations Manager, Renewal Villiage Denver, CO, USA Req #1290 Friday, January 26, 2024 The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advo
Job Source: Colorado Coalition for the HomelessRenaissance
Denver
When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have
Job Source: RenaissanceRingCentral, Inc
Denver, CO, United States
Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contac
Job Source: RingCentral, IncColorado Coalition for the Homeless
Denver, CO, United States
Program Manager I, Residential Services - Renewal Village Denver, CO, USA Req #1697 Thursday, April 11, 2024 The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorad
Job Source: Colorado Coalition for the HomelessAffordable Rent
Denver, CO, United States
Denver, CO, USA Req #1697 Thursday, April 11, 2024 The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of ho
Job Source: Affordable RentColorado Coalition for the Homeless
Denver, CO, United States
Program Manager I, Residential Services - Renewal Village Denver, CO, USA Req #1697 Thursday, April 11, 2024 The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado
Job Source: Colorado Coalition for the HomelessDenver, CO, United States
About the Role
We are looking for a team member who can educate and evangelize Envoy to every office in the world. As a member of the Renewals team, you will help define our strategy to maximize retention and drive expansion while providing a great customer renewal experience. This role will be part of the Customer Success team, where our goal is to be the most innovative, efficient, and effective customer team B2B has ever seen. Envoy is a rapidly expanding business, and there are many opportunities for career progression and advancement.
This is a hybrid position that requires 3 days a week (Tuesday - Thursday) in our Denver office.
You will
Own, drive, and lead the renewal lifecycle for our highest volume, lowest touch customer segment.
Manage a large customer cohort, on a reactive basis, working to save customers from cancellations, reduce contractions, convert annual customers to multi-year renewals, and close the renewal transaction.
Engage key stakeholders in identifying contract requirements and resolving potential roadblocks to ensure an on-time close.
Craft proposals, negotiate terms, and navigate procurement in collaboration with our Finance and Legal teams.
Help develop and optimize our low-touch digital renewals program, from playbooks to processes.
You have
1+ years in Customer Success or Account Management, preferably with SaaS closing experience.
A demonstrated track record of continuous and demonstrable success in SaaS, including over-attainment against quota, for at least 2 years.
Experience engaging with Procurement and Legal teams and navigating the quote-to-close process.
Experience managing pipelines with fast-moving transactional deals as well as longer-term, larger strategic deals.
Experience with SFDC CPQ, Intercom, and Jira is a plus.
You are
A Customer Success professional at heart with a Sales mindset.
An extremely organized individual with the ability to manage several competing priorities with strategic impact and urgency.
Excellent at building internal relationships, working cross-functionally, and becoming a trusted representative of the Customer Success organization across Envoy.
A motivated and resilient professional, maintaining enthusiasm for the renewals team's goal to create more revenue stability and growth for Envoy.
An owner and contributor in helping build a small but growing team.
You'll get
A high degree of trust in your ideas and execution
An opportunity to partner and collaborate with other talented people
An inclusive community where you feel welcomed and cared for as a person
The ability to make an immediate impact helping customers create a great workplace experience
Support for your personal and professional growth
Compensation description
Envoy's compensation package includes market competitive salary, equity for all full time roles, and great benefits. If you are located in Denver, Colorado , our expected cash compensation for this role is $89,000-$100,000 OTE . F inal offers may vary within the range provided based on experience, expertise, and other factors.
If you have any questions related to compensation, please contact Recruiting after you apply.
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Email Alert for Associate Renewals Manager jobs in Denver, CO, United States
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