Management Consultant – Child Support – US (West)

, HI, United States

Applicants must be willing to travel.

Company Summary

At Public Knowledge®, we help government clients solve tough problems and thrive in complex environments. We support systems, programs, people, project management, learning, and more. While we work across many industries, most of our work is in Health and Medicaid, Child Welfare, and Child Support. Since 2020, PK is part of the GLI® Group, which means we have the financial backing and infrastructure of a large company. You can learn more about us at www.pubknow.com .

At Public Knowledge®, our core values are Inclusion, Teamwork, and Impact. These values show up every day through our ways of working within our teams and with our clients.

Inclusion – We recognize the fundamental value and strength of all individuals. Our teams create safe spaces for open, inclusive, and diverse participation of all peers, clients, and ideas; building hi levels of trust and belonging.

Teamwork – We do more than just work together. We respect, trust, and care for each other. This collaboration and belonging extend to our clients as much as our colleagues.

Impac t – We approach every engagement with our energy focused on identifying the right goals, outcomes, and strategies. We believe we each have a personal responsibility to make a positive impact on our projects and our world.

Inclusion is a core value of Public Knowledge®. We value and seek to create a more diverse workforce. We encourage women, minorities, veterans, people with disabilities, people with different sexual orientations, people with lived expertise, and other diverse people to apply. We believe every member of our t eam enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We are committed to creating a safe and inclusive workplace that highlights the diversity in all of us and our experiences.

Position Summary

This management consultant would spearhead research efforts to gather information for projects and programs and propose creative solutions. Our management consultants work as part of a team and on a variety of projects. While this recruitment is specifically for management consultants with deep child support experience, assigned projects could be for a program area other than child support (child welfare or Medicaid, for example).

Responsibilities

Duties & Responsibilities include, but are not limited to:

Research

Gather information for a project by conducting interviews, surveys, facilitating groups, analyzing client documentation, conducting research of best practice and academic literature, and the application of other information-gathering tools.

Project Management / Project Support

Provide or support project management activities in accordance with industry-standard, client expectations, and PK’s project management methodology.

Help your team meet project objectives, timelines, and deliverables within budget.

Analysis, Communication, and Consultation

Analyze and organize information identifying root causes of issues, opportunities for improvement, and generate ideas to improve the client's situation.

Participate with your team to develop recommendations for actions that will improve the client’s situation.

Communicate the results of our work (information, analysis, and recommendations) through participating in developing and delivering written reports, formal presentations, and oral discussions with your team, and clients and stakeholders.

Firm Knowledge Sharing and Growth

Freely share your knowledge, skills, and abilities with your colleagues.

Perform firm administrative activities.

Grow your skills and experience by participating in projects and actively pursuing continuing professional education.

Develop an effective working relationship with clients and colleagues.

Required Education And Other Credentials

Bachelor’s Degree or substitute experience required. Substitute experience for a Bachelor’s degree: A minimum of 4 years at a supervisory or managerial level for a state, tribal or local child support agency

PMP certification is strongly preferred

Valid Driver’s License

Required Experience And Skills

Must have minimum 5 years of experience in a county, state, federal and/or privatized child support organization, leading and/or delivering IV-D services.

Must have experience in bringing focus and organization to ambiguous situations

Must demonstrate creative and strong analytical and problem-solving skills

Demonstrates excellent interpersonal skills.

Must have flexibility and ability to adapt quickly to new situations

Must have ability to establish and cultivate strong work relationships

Must have clear, concise written and verbal communication

Must have demonstrated life-long learning skills

Desire to work in a collaborative, fast-paced, entrepreneurial environment

Ability and willingness to travel (reasonable travel will be required)

Proficient knowledge of Microsoft Word, Excel, and Outlook

Must have excellent oral and written communication skills, including the ability to communicate with officials at all levels in government and industry

Must have the ability to handle and organize multiple projects and deadlines

Must demonstrate a high degree of attention to quality, details, and correctness

Ability to work with colleagues in a virtual environment (via conference calls, web meetings, and using digital collaboration tools such as MS Teams and cloud document repository)

Depending on work assignment(s), may be required to pass a state or federal background check, including fingerprinting

Physical Requirements And Working Conditions

Must have the ability to travel to client sites.

Must have the ability to work from a home-based office.

Must have the ability to work at a computer for extensive periods of time.

Must have the ability to speak on the telephone for extended periods of time.

Must have the ability to read (paper or computer screen) for extended periods of time.

Must have sufficient hand, arm, and finger dexterity to operate a computer keyboard and other Company equipment

Must have the ability to be self-driven, and work independently and as part of a team.

We Offer Excellent Benefits That Include

Comprehensive Health and Dental Insurance

Retirement Plan

Disability Benefits

Flexible Work Hours

Generous Vacation Program

Applying

Think you've got what it takes? Apply online on our website and include an introduction to yourself and your qualifications.

This job post should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above.

Public Knowledge is an Equal Opportunity Employer

Apply Now

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