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Medical Front Desk Supervisor

New York, NY, United States

Medical Front Desk Supervisor

Job Details

Job Location 17 Janlian_8 Ave - Brooklyn, NY

**Who We Are**

Led by highly successful physician executives with a mission to improve health care quality for underserved populations, Rendr is a primary care driven multi-specialty medical group serving approximately 90,000 patients through its 28 locations in Brooklyn, Manhattan and Queens.

**Department**: Operations

**Reports To**: Site Manager

**Location**: Brooklyn, NY

**Job Position:** Medical Front Desk Supervisor

**Essential Functions**:

* Greet and welcome all patients who enter the practice

* Front desk duties including answering high volume in-bound and out-bound calls, complete new patient registration, scheduling/confirming appointments, verifying insurance eligibility, collecting copayments, and enter patient information into the EMR

* Responsible for training new medical office receptionists

* Assist to oversee the day-to-day activities of front desk staff to ensure high level of productivity

* Assist Office Manager in various tasks assigned

**Qualifications**:

* Bilingual in English and Chinese required

* High level of professionalism and strong sense of responsibility

* Good verbal and written communication skills: kind, compassionate, patient interaction with patients and team

* Multitasking ability

* Prior experience working in medical/clinical setting preferred

* Experience in supervising a team preferred

* Familiarity with MDLand is a plus

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