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The Hired Guns
New York, NY, United States
The Hired Guns are seeking a hands-on self-starter to be Director of Product Management for an international digital learning company that is soaring in growth. The Nitty Gritty The backstory on the organization and why they need to hire you! Since its launch in 2008, this software company’s digital educational content has reached more than 41 mill
Job Source: The Hired GunsNICE
Hoboken, NJ, United States
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you. Location: Hoboken, NJ (2 days on-site) The D
Job Source: NICEADP
Forest, NY, United States
ADP is hiring a Director of Product Management for ADP Ventures’ in New York, NY. Introduction Are you a transformative leader inspired by product innovation and impacting the lives of millions daily? We are looking for a visionary Director of Product Management to join our dynamic and inclusive team in ADP Ventures to help us innovate and improv
Job Source: ADPSignify Health, Inc.
Little Ferry, NJ, United States
A company is looking for a Director, Product Management. Key Responsibilities: Lead the development of an outreach engine to scale and serve more customers Communicate complex concepts to influence stakeholders and drive decision-making Develop and communicate product roadmap, coordinate dependencies, and manage stakeholder expectations Requir
Job Source: Signify Health, Inc.NICE Systems, Inc.
Hoboken, NJ, United States
Location: Hoboken, NJ (2 days on-site) The Director of Product Management directs, establishes, maintains, and plans the overall direction and goals for assigned solution sets or product divisions. Drives product roadmap and backlog activities while owning and enforcing profit and loss responsibilities for a multi-million dollar solution set. Coor
Job Source: NICE Systems, Inc.CLEAR - Corporate
New York, NY, United States
As a Director, Product Management you will lead multiple teams that are instrumental to CLEAR’s ability to deliver seamless and delightful consumer experiences. Your domain will encompass core Membership management experiences, Member Care enablement, and our Subscription & Payments platform. Your main priorities are to (1) elevate the CLEAR Plus m
Job Source: CLEAR - CorporateGrant Thornton LLP
New York
Grant Thornton is seeking a Transaction Management Director to join our team in Atlanta, GA. Additional approved locations include: Boston, MA, Charlotte, NC, Chicago, IL, Dallas, TX, Fort Lauderdale, FL, Houston, TX, Los Angeles, CA, Miami, FL, Minneapolis, MN, New York, NY, Philadelphia, PA and San Francisco, CA. As a Transaction Management Direc
Job Source: Grant Thornton LLPRandstad US
Hoboken, NJ, United States
category computer and mathematical occupations reference1053142 job details job summary: Seeking a senior leader to own the vision, strategy, and execution of the organization's CRM and Internal product's suite focusing on sales, marketing and operations . You will build and lead a product team . You will own your product portfolio end to end , col
Job Source: Randstad USNew York, NY, United States
The Hired Guns are seeking an e-commerce product leader to be the new Director, Product Management, Post-Transaction for a massive retailer. If you love creating experience-centric, personalized solutions based on customer data, this is the job for you. (Relocation package available.)
The Nitty Gritty
The backstory on the organization and why they need to hire you!
Our client is a household name in retail that’s positioned to leap into the top rank of e-commerce by assembling a best-in-class product innovation team. When you think about it, it’s the personalization, the awareness of who you are when you visit a site, that makes e-commerce e-commerce. So they’re putting huge emphasis on the account and identity components of the experience, as well as everything that comes after the sale is final. You’ll be responsible for everything from registries and lists to customer reviews and user-generated content.
For the role of Director of Product Management, Post-Transaction, they need a product management leader to oversee the ways in which user engagement and input lead to a more deeply personalized experience for the shopper at every step of their journey. This involves the management of a huge data stream and molding it into rich user profiles — and that’s just the beginning. The real innovation will come from creative omnichannel features that utilize every customer data point, from buying patterns to shipping addresses.
The Quest
What success looks like in your first year…
Orient/Ideate: Jump into your role by overseeing existing operations and product plans as you familiarize yourself with the cadence and culture of the organization and dream up a roadmap of your own.
Build: Create a team of four product managers who will help you carry out your vision.
Innovate: Use your understanding of the product and problem set to spec out your own vision of how to craft streamlined and personalized experiences for the shopper.
Why You?
How you’ll know if you’re a fit…
You’re a seasoned product-management team leader with deep e-commerce experience, including emerging technologies. You have a clear ability to articulate the value of account and identity and post-transaction opportunities in the space, including monetization, as well as expertise in post-transaction communications and site priorities.
Because this is a retail company, much of the innovation will revolve around the purchasing and receiving of “stuff,” so it’s a big plus if you have experience with e-commerce in physical consumer products.
Personalization of the customer experience in e-commerce is a hugely data-driven undertaking, so you get more bonus points if you bring deep expertise on customer data collection, management, and analysis in an e-commerce setting.
Tell Me About a Time When …
The interview questions you need to rock to score a “swipe right”…
What is your proudest achievement in e-commerce innovation? What problem were you trying to solve, and how did you use customer data to solve it? How did you set KPIs for your solution, and what were the results?
Have you built a team before? What were some of the biggest challenges during that process, and how did you overcome them? Describe your thinking in terms of how you would build a team for this role.
Predict the future. What do you think will be the next major evolution in the after-sale experience? How do you stay up to date on trends within the industry, and how have you acted as a thought leader to keep your organization at the forefront of innovation?
The Inside Skinny
Why you should quit your job right now and join this organization!
This organization is already a top-ten e-commerce player, but they are dead-set on grabbing the number-one spot, and they have the resources to make that happen. A huge part of getting there is going to be offering the very best customer experience hitched to the leading technologies, and the whole post-transaction piece is a critical juncture where it’s essential to get it right. Luckily, you’re riding to the rescue with leading-edge solutions that will cement the company, and you, as best-in-breed!
The Hired Guns does not and will not discriminate in considering and referring candidates for employment, or in its treatment or advancement of its employees, and will not tolerate harassment, on the basis of race, color, religion, gender (including gender identity and expression), sexual orientation, national origin, age, disability, or any other status protected by applicable federal, state or local law.
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Email Alert for Director, Product Management, Post-Transaction jobs in New York, NY, United States
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