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Sharecare, Inc.
Columbus
**Job Description:** Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communitie
Job Source: Sharecare, Inc.Sutherland Global Services
Columbus
Do you like providing support and guidance to ensure customers have an exceptional experience? Are you familiar with medical terminology? Do you have experience in a claims or credentialing environment? **Join us.** We are Sutherland. We provide our clients’ customers with seamless, personalized and efficient experiences across a variety of industr
Job Source: Sutherland Global ServicesSutherland Global Services
Columbus
Are you driven to take action and initiative? Do you work best when you have defined objectives and the independence to manage how you meet those objectives? Do you enjoy using your excellent communication and listening, problem-solving, and interpersonal skills to identify the best solutions for your customers? **Join Us.** We're Sutherland and we
Job Source: Sutherland Global ServicesDigital Janet
Columbus, OH, United States
We are looking for Agile Coach in Columbus, OH Additional Skills: 7-10 plus years of Project Management, Business Management, Scrum Lead or PMO experience involving complex business, operations and technology delivery Strong interpersonal skills with the ability to build relationships and influence key stakeholders Self-motivated, innovative thinke
Job Source: Digital JanetSharecare, Inc.
Columbus
**Job Description:** Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communitie
Job Source: Sharecare, Inc.EMS LINQ
Columbus
**Who We Are:** We are a national, innovative, high-growth software company devoted to K12 education administration. Our products beat the competition by focusing on all business operations of K12 schools, including both financial and school nutrition management. We have a deep understanding of K12 school systems and regulations, with a focus on pr
Job Source: EMS LINQPrime Therapeutics
Columbus
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting Title** Accountant Senior - Remote **Job Description** The Senior Accountant - Rebates is responsible for performing month-end/year-end close processes as well
Job Source: Prime TherapeuticsPrime Therapeutics
Columbus
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting Title** Dir Sales Proposals - Remote **Job Description** The Director of Sales Proposals leads a Proposal team of writers and a manager who is responsible to ov
Job Source: Prime TherapeuticsColumbus
**Job Description:**
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com .
**Job Summary:**
The Health Coach is part of a multi-disciplinary team that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client's population. The Health Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / elimination of identified risk factors. A Health Coach is supervised by an Operations Coach Manager.
**Required Shift: 10:30am-7:00pm CST or 11:00am-7:30pm CST**
**Essential Job Functions:**
+ Participating in the following types of telephonic calls:
+ Engagement (inbound and outbound)- contacting eligible participants to inform them of the program offering and enroll them in the program
+ Coaching (inbound and outbound)- providing individualized behavior change coaching to reduce or eliminate high risk behaviors and encourage adoption of habits that are conducive to a higher quality of life
+ Chase (outbound)- reaching out to members who are enrolled in coaching, but do not have a scheduled call
+ Coordinate delivery of services and care with other members of a multi-disciplinary care team, including nurses, pharmacists and external vendors.
+ Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers.
+ Adhere to a schedule and caseload to support success and connectivity of member interaction.
+ Caseloads may be a 1:1 model or team based. This is determined by the business/client need.
+ Participate in daily and monthly meetings for updates and to present findings and insight
+ Note and track the members' progress and efficacy of program
**Specific Skills/ Attributes:**
+ Effective interpersonal and communication skills required
+ Understand directions and communicate/respond to inquiries
+ Enthusiastically inspires members to change behaviors and to see possibilities
+ Ability to learn to coach effectively using motivational interviewing
+ Flexibility to work any shift (typically an evening shift) or change shifts based on business needs. This also includes availability to work rotating Saturdays
**Qualifications:**
+ Bachelor's degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.)
+ 1 -2 years of related experience required; experience in a customer service role preferred
+ Experience with benchmarks and contact center metrics preferred, including adherence to schedule
+ Proficiency in computer data entry and Microsoft Office
+ Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data, for extended periods of time
+ Knowledge ability to quickly learn information around lifestyle related topics such as: smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired
+ Ability to work independently and prioritize a moderate workload with minimal supervision
+ Adaptability to schedule changes on an as-need basis
+ Ability to multitask with members and operationally with managers and support staff
+ Hard-wired internet connection is necessary as WIFI is not permitted
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
Email Alert for Health Coach - Remote_ jobs in Columbus
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