Product Manager, E-Commerce Business Integrity

San Jose, CA, United States

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The Business Integrity team's mission is to uphold ethical advertising on TikTok, and we're looking for teammates who are passionate about fostering best faith business practices toward our global audience.

The newly formed E-Commerce Business Integrity team focuses on the e-commerce risk control domain in collaboration with internal and external cross-functional teams to collect signals, clarify risk level, explore risk features, governance risks within the e-commerce advertisement traffic, as well as improve the infrastructure. We are looking for a Product Manager who will be responsible for the design and implementation of customer transparency products and strategies on TikTok Ads Manager.

Responsibilities

- Plan the direction and pace of product and strategy iteration and achieve risk control goals in various commercial areas. This requires a profound understanding of advertisers and TikTok users, along with knowledge of the commercial logic in specific business scenarios, and the ability to analyze customer intentions and user experience pain points.

- Focus on risk and user experience related data indicators, identify core issues in various scenarios, scientifically construct a reasonable OKR system and continuously improve customer transparency for a better advertisement ecosystem

- Consistently deep-dive into situations and data, discover problems, opportunities, and especially blind spots

- Pay attention to competitors, make timely adjustments to product planning based on relevant environmental policies and competitor dynamics, and deliver industry-leading products and strategies

Qualifications

- Bachelor's degree or above

- Fluency or proficiency in Mandarin, for product launches and communication with external stakeholders

- 3+ years experience in product management, having launched at least one product from 0-1 (this does not include total years of experience)

- Experience building solutions addressing content/actor risk or user experience pain point

- Expert level on analyses data both quantitative and qualitative to address strategy and product decisions

- Excellent interpersonal skills with the ability to influence stakeholders

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected].

Job Information:

【For Pay Transparency】Compensation Description (annually) The base salary range for this position in the selected city is $149040 - $311600 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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