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System Administrator Information Technology Annapolis Junction, MD

, MD, United States

Interviewing NOW for System Administrators/Tier I Help Desk!

TS/SCI with POLYGRAPH clearance necessary!

HOURS:

10am-6pm Mon-Fri Shift

Training will be M-F 6am-2pm

Position Description:

● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

● May coach and provide guidance to less-experienced professionals

● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions

● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites

● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructur

Mandatory Skills:

Customer service

ServiceNow Ticketing System

* BS and no years of experience required. OR equivalent combo. HSD/5 yrs exp.

***IAT level II or higher Certification: IAT Level 1 certificate is required within 6 months of start date.

CompTIA A+ CE OR CompTIA Network+ CE

Apply to [email protected] or through our website at

https://flashtg.com/flash-technology-careers/ or www.flashtg.com.

Comprehensive Benefits Package!

6% 401K Match!

Tuition/Certification Reimbursement!

Great Referral Bonus Program!

#J-18808-Ljbffr

Apply

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