Senior Network Service Engineer, Federal
Herndon, VA, United States
Who are we?
Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Senior Network Service Engineer
Job Summary
As a Senior Network Engineer functioning in a tech-heavy Sales Engineering (SE) role, candidate is responsible for gathering comprehensive technical requirements from customers and designing detailed technical solutions to satisfy those requirements. Coordinates solution details with other stakeholders, such as Sales, PMO, customer partners, and Engineering as required. Prepares extensive turnover packages for Implementations for sold solutions. Executes implementations as required. Serves as a technical expert/SME on SE processes and tools. Performs continuous improvement on SE processes and tools.
Candidate must possess an active US Government Top Secret Clearance with Full Scope Polygraph
Responsibilities
Engage with prospective customer personnel to capture detailed requirements for potential solutions
Design quality technical solutions to meet customer requirements
Validate solution pricing against Equinix financial models
Submit approved solutions to Equinix Account Executives and track progress to customer signature/purchase
Prepare detailed turnover information for purchased solutions to Implementations for execution
Maintain proficiency with associated systems and processes
Employ continuous process improvement to streamline existing processes and improve efficiency
Implement sold solutions as required
Develop and leverage relationships with internal and external partner teams
Perform other duties as assigned
Qualifications
Candidate must possess an active US Government Top Secret Clearance with Full Scope Polygraph
Foundational knowledge in IT fundamentals, processes, and organizational functions (PMO, NOC, Sales, Implementations, etc)
Advanced knowledge of network fundamentals (network models, switching functions, routing functions, firewall functions)
Advanced knowledge of network concepts (TCP/IP, routing protocols (OSPF, IS-IS, BGP), switching, L2VPN, L3VPN, EVPN)
Extensive experience with network deployment, operation, and management
Extensive experience with network solution design
Familiarity with monitoring systems and functionality
Bachelor's degree in related field preferred
Certification preferred, especially in solution design
10 years experience in IT positions preferred
4 years experience in solution design positions preferred
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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