General Manager - Fintech
Bellevue, WA, United States
Position Overview:
The Fintech Business Unit at Zenoti is responsible for delivering an elevated payments experience for guests and a hassle-free experience of money movement for owners and finance controllers. We offer a rich set of product capabilities targeted towards payments processing, business-to-business transaction processing, and early wage access scenarios at scale.
As the Vice President of Fintech Solutions at Zenoti , you will be a strategic leader responsible for building and executing the overall business strategy and managing the P&L for the Fintech Business Unit. The ideal candidate will have a deep understanding of the Fintech industry specifically payment processing and other fintech capabilities including but not limited to early wage access, business loans, BNPL etc and a proven track record of building fintech products at scale.
Responsibilities
Strategic Leadership:
Evolve Fintech vertical as a strong revenue and growth engine for Zenoti
Develop Fintech partner ecosystem to enhance value and market leadership of Zenoti Fintech product offerings
Establish and execute go-to-market strategy to attract and sign new customers; work cross-functionally to ensure product launches are successful
P&L and Operations:
Own the Fintech P&L and constantly identify avenues to optimize costs and improve profitability
Work with the team to develop, implement, and manage business processes, systems that optimize business functions to meet organizational goals and initiatives
Leverage deep domain expertise to effectively drive various programs and initiative to create business value, aligning multiple stakeholders.
Enhance the capabilities of global teams around compliance, regulations, risk and fraud as 100x more businesses onboard Zenoti platform
Metrics and Reporting:
Establish and monitor key performance indicators (KPIs) specific to Fintech domain.
Provide regular reports and insights to the executive team, demonstrating the impact of Fintech BU on overall business goals.
Team Leadership and Cross functional collaboration:
Build, lead, and inspire a high-performing Fintech team focused on client acquisition and retention.
Foster a culture of innovation, collaboration, and continuous improvement within the BU.
Work closely with sales, CX, product, and other cross-functional teams to ensure alignment and collaboration on go-to-market strategies
Skills and Experiences
15+ years of experience, with 8+ years of experience in leadership positions in Payments and Fintech domain in the North American market, in platform or product companies
Demonstrated deep Fintech product experience and thought leadership
Strong business acumen and experience in running P&L
Strong leadership and team building skills with a proven ability to influence others
Ability to work with global, distributed teams and 24x7 operations
Able to create a vision and organization that can scale quickly
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