Sr Site Reliability Engineer (NetSec, Cloud)

Santa Clara, CA, United States

Company Description

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

Palo Alto Networks runs a large hybrid infrastructure and is one of the largest GCP customers. As a Site Reliability Engineer, you will be part of a team supporting the services running on this infrastructure. This includes automation, architecture, performance, metrics, troubleshooting, security, and reliability.

Our stack includes Kubernetes, Docker, GCP, AWS, Terraform, Vault, Gitlab CI, Datadog, Elasticsearch, MySQL, Python, and Go. We don’t expect you to know all these, but we do expect you to learn the ones needed for this role.

Your Impact

Contribute to the success of SRE and DevOps

Develop expertise in new technologies

Work with developers, researchers, data scientists, and security experts

Design, build and operate reliable, secure Cloud infrastructure

Ensure that applications are production-ready, scalable, and reliable

Develop tools and automation frameworks

Automate robust deployment of robust services

Orchestrate end-to-end monitoring and alerting

Participate with SRE and Dev teams in the on-call rotation

Lead root cause analysis of critical business and production issues

Mentor and champion SRE culture

Participate in design reviews

Qualifications

Your Experience

BS or MS in Computer Science, a related field, or equivalent professional experience or equivalent military experience required

Strong Linux administration, internals, and network troubleshooting

Expertise in configuration management with a framework such as Terraform, Helm or Ansible

Experience in Production Engineering, DevOps, or Site Reliability

Expertise in public or private cloud, especially GCP or AWS

Experience in container or Kubernetes setup and configuration

Capable to automate tasks with programing like Python, shell scripting or Golang

Familiarity with CI/CD pipelines, GitLab CI preferred

Ability to diagnose and troubleshoot complex distributed systems handling high volume transactions

Excellent written and verbal communication, able to collaborate and rally support

Self-disciplined, self-managed, self-motivated and strong sense of ownership, urgency, and drive

Passion for infrastructure and monitoring as code

Ready to understand and dissect new technology stacks quickly

Participate the on-call rotation

Additional Information

The Team

Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. We are constantly innovating – challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before.

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $124,600/yr to $201,650/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

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