Customer Service Representative
Las Vegas, NV, United States
**Customer Service Representative**
Customer Service Las Vegas, Nevada Department **Customer Service** Minimum Experience **Mid-level** Compensation **$28,000.00 - $30,000.00 per year** We are looking for a skilled problem solver to join our team as a Customer Service Representative. We need enthusiastic individuals who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. Communicate with the sales rep to ensure smooth transactions and shipping for customers.
Responsibilities
* Answers incoming customer calls regarding billing issues, product problems, service questions, and general client concerns
* Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
* Update customer information in the customer service database during and after each call
* Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
* Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers
Requirements:
* Must be 18 years of age or older
* High school diploma/GED required (Bachelor's degree in a business-related field preferred)
* Ability to remain professional and courteous with customers at all times
* Excellent verbal and written communication skills
Job Type: Full-time
Pay: $28,000 $30,000 per year Plus Commission
COVID-19 considerations:
Remote for now, but expected to come to the office eventually.
Job Type: Full-time
Pay: $28,000.00 - $30,000.00 per year
COVID-19 considerations:
Temporary Remote Might apply
Job Type: Full-time
Pay: $28,000.00 - $30,000.00 per year
Location Las Vegas, Nevada Department Customer Service Minimum Experience Mid-level Compensation $28,000.00 - $30,000.00 per year