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Front Desk Supervisor

Fort Worth

Job Description Job Description The Doubletree by Hilton has an exciting opportunity to join our team as the Front Office Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay and to deliver the highest levels of guest satisfaction.

Responsibilities: Assists in the operations of the Front Desk by supervising all Guest Service associates

Ensures guest satisfaction by responding to guest requests in a friendly, service-oriented manner, resolving guest complaints, and greeting in-house guests

Fills in at the Front Desk during busy periods or when staff needs dictate

Performs other duties as assigned by management

Qualifications: Prior front office experience

Supervisory experience

Hilton experience

Ability to work flexible shifts

About Company

Guests applaud the newly renovated guestrooms at Doubletree by Hilton Fort Worth S Conference Center, featuring luxurious new bedding and flat-screen televisions. Step into our hotel to feel the warmth of modern décor merging contemporary and Texan influences. Situated off I-35W at I-20, six miles from Downtown Fort Worth and within 30 minutes of both DFW Airport and Arlington, this hotel provides a central location, plus perks that assure the utmost in comfort.

With Stockyard's history, Sundance Square excitement, and the highlights of the Ft. Worth Cultural District only moments away, guests enjoy an endless supply of entertainment near the hotel's Fort Worth, TX location. A trip to nearby Arlington affords even more fun at attractions like Six Flags Over Texas and the famed Cowboys Stadium.

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