Oracle CX Delivery Lead

Phoenix, AZ, United States

**Oracle CX Delivery Lead**

** Phoenix, AZ**

Employer:

Category: General Business

**Description**

**Job Description**

**We are:**

**You are:**

**The Work:**

Manage delivery of projects across full software delivery lifecycle (SDLC) or through Agile methods

Manage, ensure quality, and obtain approvals of deliverables including: Project Plan, Solution Blueprint, Requirements, Design Documents, Test Scripts, Deployment Plans, Change Management Plans

Manage Budget, Project Plans, and Change Request to ensure financial commitments and on-time delivery

Manage, coordinate, and support kick-off meetings, workshops, quality reviews, and other cross-team activities

Ensure quality of delivery through management of client expectations, adhering to delivery standards, and conducting detailed quality reviews

Ability to estimate effort, create proposals, and support sales pursuits

For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.

Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.

**Qualifications**

**Here's what you need:**

* Minimum 7+ years of experience in Project and Program Management

* Minimum 5+ years experience in Customer Relationship Management, Customer Experience

* Minimum 2+ years experience with Oracle Customer Experience (CX) Cloud products

* Strong analytical, written, and oral communication skills; process oriented.

* Ability to manage teams and processes globally.

* Excellent problem solving skills

* Ability to build strong relationships and serve as trusted advisor

* Ability to work in a dynamic environment.

* Strong Excel, Word, MS Project, and Powerpoint skills

* Strong attention to details and the ability to multitask

As required by Colorado law under the Equal Pay for Equal Work Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado **only**, the range of starting pay for this role is $159,516 - $220,099 and information on benefits offered is here.

**COVID-19 update:**

The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.

Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.

**What We Believe**

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

**Equal Employment Opportunity Statement**

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.

**Requesting An Accommodation**

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

**Other Employment Statements**

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

**Locations**

AZ - Phoenix,CA - Los Angeles,CA - Sacramento,CA - San Diego,CA - San Francisco,CA - San Jose,CA - Walnut Creek,CO - Denver,CT - Hartford,FL - Miami,FL - St. Petersburg,GA - Atlanta,IL - Chicago,IN - Indianapolis,KS - Overland Park,MA - Boston,MI - Detroit,MN - Minneapolis,MO - St. Louis,NC - Charlotte,NC - Raleigh,NJ - Florham Park,NY - New York,OH - Cincinnati,OH - Cleveland,OH - Columbus,PA - Philadelphia,PA - Pittsburgh,TX - Austin,TX - Houston,TX - Irving,VA - Arlington,WA - Seattle,WI - Milwaukee

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