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The City Menus LLC
Marietta, GA, United States
? Enrollment Customer Service Counselor at KSU Find your wings at KSU! Job Summary Assists students, prospective students, parents and/or guardians with advising, guidance and counseling regarding admission, financial aid, and registration questions. Collaborates with Enrollment Services Division staff members to provide exemplary customer service.
Job Source: The City Menus LLCHigheredmilitary
Kennesaw, GA, United States
**Senior Enrollment Customer Service Counselor** Kennesaw, GA **Type:** Full-Time **Posted:** 10/18/2021 **Senior Enrollment Customer Service Counselor** **Job ID:** 235090 **Location:** Kennesaw, Georgia **Full/Part Time:** Full Time **Regular/Temporary:** Regular *A leader in innovative teaching and learning, Kennesaw State University offers unde
Job Source: HigheredmilitaryThe City Menus LLC
Marietta, GA, United States
Part-time Enrollment Customer Service Counselor at KSU, Marietta Campus Find your wings at KSU! Location Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Job Summary Assists students, prospective students, parents and/or guardians with adv
Job Source: The City Menus LLCResilient Consulting
Sandy Springs, GA, United States
In response to the continued growth of our enrollment campaign and the ever-expanding need for access to wireless solutions, we are looking for a Customer Enrollment Representative to serve the Atlanta area. The main objective of the Customer Enrollment Representative is to speak with local community members and present wireless options to the loca
Job Source: Resilient ConsultingKennesaw State University
Kennesaw, GA, United States
About Us Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degr
Job Source: Kennesaw State UniversityOGLETHORPE UNIVERSITY INC
Atlanta, GA, United States
Job Details Job Location Oglethorpe University - Atlanta, GA Position Type Full-Time Staff Education Level Bachelor's Job Category Education Description The Office of Admissions at Oglethorpe University, a liberal arts college in Atlanta, GA, seeks a collaborative, proactive, detail-oriented, and forward-thinking person for the Associate Dire
Job Source: OGLETHORPE UNIVERSITY INCIDEMIA
Atlanta, GA, United States
Overview IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, i
Job Source: IDEMIAAnthology
Atlanta, GA, United States
Job Description Enrollment Coach Remote - US The Opportunity: Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. We believe in th
Job Source: AnthologyMarietta, GA, United States
**Enrollment Customer Service Counselor (Pool Posting)**
Marietta, GA **Type:** Full-Time **Posted:** 06/25/2021 **Enrollment Customer Service Counselor (Pool Posting)**
**Job ID:** 227750
**Location:** Marietta, Georgia
**Full/Part Time:**
**Regular/Temporary:** Regular
**Job Summary**
Assists students, prospective students, parents and/or guardians with advising, guidance and counseling regarding admission, financial aid, and registration questions. Collaborates with Enrollment Services Division staff members to provide exemplary customer service.
**Responsibilities**
- Monitors the departments phones, voice mail and e-mail systems
- Responds to inquiries from students, prospective students, parents and/or guardians regarding Admissions, Registration and Financial Aid timely and accurately
- Documents communications interactions and information according established guidelines
- Escalates inquiries to appropriate personnel per guidelines
- Makes outbound calls for various campaigns
**Required Qualifications**
**Educational Requirements**
High School diploma or equivalent
**Required Experience**
Previous experience in a customer service role
**Preferred Qualifications**
**Additional Preferred Qualifications**
Bilingual preferred
**Preferred Educational Qualifications**
Undergraduate degree from an accredited institution of higher education in related field
**Preferred Experience**
Prior experience in enrollment services at an accredited institution of higher education is preferred
**Knowledge, Skills, & Abilities**
**ABILITIES**
Must be able to work in a fast-paced work environment, demonstrated ability to manage time and proven ability to achieve set goals and have a strong customer service attitude High level of empathy and ability to deal with difficult and confidential situations Able to deal with multiple tasks or projects at one time meeting assigned deadlines
**KNOWLEDGE**
Working knowledge of and abides by the regulations of the Family Education Rights and Privacy Act (FERPA)
**SKILLS**
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, technology, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite, BANNER, NolijWeb, DegreeWorks, a CRM program) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette
**Equal Employment Opportunity**
Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415
**Other Information**
This is not a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
**Background Check**
* Standard Enhanced
**To apply, visit**
jeid-4b46c684e9a60a4da4850ea5a63b2306 Enrollment Customer Service Counselor (Pool Posting) Kennesaw State University Marietta, GA To apply, please send all application materials to:
Kennesaw State University
GA *Please be sure to read the job posting carefully and submit all required information.*
Email Alert for Enrollment Customer Service Counselor (Pool Posting) jobs in Marietta, GA, United States
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