ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Prosum
Austin, TX, United States
6 months+ (extensions in to 2025 and when a head count becomes available, potential to convert to FTE 2025/2026) MAC & PC $27-31.74 Onsite: Austin, Texas Hours 8-5 onsite 5 days- no weekends Austin Parking provided Looking for someone more than just sitting at the desk and addressing tickets. Someone that want to help people and can do both helpdes
Job Source: ProsumTEXAS COMMISSION ON LAW
Austin, TX, United States
Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00041164 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section WHAT WE DO The mission of T
Job Source: TEXAS COMMISSION ON LAWAVASO Technology Solutions
austin, tx
Job Summary Position: IT onsite Support Specialist Location: Austin, TX Position type: Independent Contractor / Freelance- Part time Duties and Responsibilities: · This is Freelance work (like Self-Employed / Field Nation / Upwork): Means you will work for your own, and you will get paid only for the activities you will perform. For example, let
Job Source: AVASO Technology SolutionsCAPPS, Inc.
Austin, TX, United States
Job Description WHAT WE DO The mission of Texas Commission on Law Enforcement (TCOLE) to ensure that Texas is served by law enforcement professionals. We are the regulatory body that oversees the licensing and certification of peace officers, jailers, and telecommunicators across the state. The TCOLE IT Operations team is composed of four help de
Job Source: CAPPS, Inc.AVASO Technology Solutions
Austin, TX, United States
Job Summary Position: IT onsite Support Specialist Location: Austin, TX Position type: Independent Contractor / Freelance- Part time Duties and Responsibilities: · This is Freelance work (like Self-Employed / Field Nation / Upwork): Means you will work for your own, and you will get paid only for the activities you will perform. For example, let
Job Source: AVASO Technology SolutionsProsum
Austin, TX, United States
6 months+ (extensions in to 2025 and when a head count becomes available, potential to convert to FTE 2025/2026) MAC & PC $27-31.74 Onsite: Austin, Texas Hours 8-5 onsite 5 days- no weekends Austin Parking provided Looking for someone more than just sitting at the desk and addressing tickets. Someone that want to help people and can do both helpdes
Job Source: ProsumCAPPS, Inc.
Austin, TX, United States
Job Description WHAT WE DO The mission of Texas Commission on Law Enforcement (TCOLE) to ensure that Texas is served by law enforcement professionals. We are the regulatory body that oversees the licensing and certification of peace officers, jailers, and telecommunicators across the state. The TCOLE IT Operations team is composed of four help de
Job Source: CAPPS, Inc.MACT STAFFING GP LLC ET AL
Austin, TX, United States
Do you have excellent people skills and a passion for technology? Are you always seeking to learn more and grow within a role? If so, this Tech Support/Service Specialist role may be right for you! A local document management company is seeking to grow their team as they expand into new markets. As a Tech Support/Service Specialist, you would suppo
Job Source: MACT STAFFING GP LLC ET ALAustin, TX, United States
About ROLLER
ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.
But here's the best part: our team. We're a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.
We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!
About the Role
We are seeking an IT Officer to work from our Austin Office to support the growing number of staff and technology products in use across the business. You will be responsible for maintaining our ICT systems in accordance with our company policies across all employees.
You'll be working within the team of engineers that have architected and built a world leading SaaS platform, with the right candidate having exposure to AWS cloud and Azure DevOps architecture and technology.
Please note: Whilst this is a hybrid role, you will be required to be physically present in our Austin office at least a couple of times a week.
What You'll Do
First point of contact for all ROLLER employees to resolve issues with their ICT systems
Mitigate all issues within a timely manner to issues raised in our Service Desk
Maintain and service relevant equipment used by employees
Assist with any technical difficulties that may arise from ICT systems
Organise new hardware and software for hires
Track and maintain the asset register for all hardware and software
Setup and maintain software subscriptions
Perform other duties as directed by your line manager
About You
We are on the lookout for someone who is passionate about technology, has a knack for logical thinking and troubleshooting. You'll bring your knowledge of Windows Server, Active Directory and Firewalls as well as an understanding of networking and mobile devices.
At least 3+ years of experience in a similar role
Certifications related to Public Cloud providers especially AWS
Building and maintaining CICD platforms
Knowledge of Windows Server/Client environment ie. Active Directory, GP, Firewalls
Understanding of networking infrastructure, mobile devices and MDM tools
Knowledge of ITIL ICT Support Framework
Experience working on a globally scalable SaaS platform
Experience providing 24/7 support duties as a subject matter expert
Strong problem-solving skills
Must be able to multitask and prioritise your workload, in an agile working environment
Excellent verbal and written communication skills and ability to liaise with stakeholders
High attention to detail
Ability to work autonomously and as part of a team
Perks!
You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our
Capterra
and
G2
reviews.
4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
Free Medical Insurance
401(k) Plan
Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
Individual learning & development budget plus genuine career growth opportunities as we continue to expand!
What You Can Expect
Initial call with our Talent Acquisition Manager
You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
Interview with the Chief Information Officer (CIO)
You'll get to meet with the CIO to learn more about the role & ROLLER whilst also talking through your experience in more detail.
Loop Interviews
This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
Offer
If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!
#J-18808-Ljbffr
IT Officer jobs in Austin, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.