Senior Product Manager, Global Buyer Product

, CA, United States

**Senior Product Manager, Global Buyer Product**

Product, Program, and Project Management (Non-Technical)

Full-time

Date: Job Number: REF34072E **Company Description**

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

**You're** an Individual. **We're** the team for you. **Together**, let's transform the way the world pays.

**Job Description and Responsibilities**

In the Global Buyer Product team, we simplify, expand and enrich connections between buyers and their financial service providers. We enable easy and smarter access to funds through Visa payments credentials, while delivering a superior customer service experience. Our team works in close collaboration with a broad cross-functional team that includes Seller Solutions, Client Services, Technology, Pricing, Processing, Issuer Sales, Corporate Strategy, Marketing and regional Product teams. We are looking for a motivated product manager who champions a digital-native innovative mindset and goes the extra-mile to develop and deploy scalable solutions and strategies that meet the evolving needs of end-customers and Visa issuing clients.

**Key responsibilities**

Define new or digitally enhancing features for cardholder emergency assistance products, addressing end-user and client needs, and help prioritize features in an agile way to accelerate time to market

* Partner closely with the Technology organization to define solution concepts, product requirements, UX mock-ups, technical flows, etc. and execute the technology build

* Manage product roadmaps including backlog of features and capabilities

* Develop commercial construct, structure and execute pilot plans, and lead market rollout of new capabilities, with the support of Product Delivery and Regional Solutions teams

Create sales enablement materials, including voice of customer and proof points, as well as best practices, turnkey guides and creative for client consumption (in collaboration with Product Marketing)

Partner with business teams globally to communicate and support sales enablement for new features, listen and gather feedback, and cultivate insights to inform product roadmaps

Monitor product performance to identify gaps and growth opportunities

Support the growth of Visa Global Cardholder Emergency Assistance Services

Monitor product pe

Drive the evolution of our core product platforms, with heavy focus on integration of digital capabilities, to support new use cases, traditional clients and emerging Fintechs, and new payment flows

* Support additional strategic projects across Global Buyer Product

**Qualifications**

**Basic Qualifications**

* 5 years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

**Preferred Qualifications**

* 8+ years of experience in the payments industry or in consumer financial services, ideally at a global payments card network, consulting firm, financial institution, or technology leader

* Strategic mindset with ability to develop product vision and translate strategy into specific and coherent product roadmap

* Experience in developing business requirements and defining product specifications/feature sets

* Ability to productively work with cross-functional and regional management teams for collaborative solution development

* Strong presentation and storytelling skills, with a keen ability to communicate the product vision and value story, and build consensus across matrixed organization

* Superior data analysis and problem-solving skills, with demonstrated analytical rigor and attention to detail

* Demonstrated curiosity in researching market trends, innovative technologies and consumer needs to inform product development

* Comfortable working in an Agile environment, and with cross-functional and regionally distributed teams

* Ability to work with limited supervision and deliver on multiple concurrent priorities

* Bias for action and self-starter mentality

**Additional Information**

**Work Hours**

Incumbent must make themselves available during core business hours

**Physical Requirements**

The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms

*Universal acceptance for everyone, everywhere, is not only our brand promise, its the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.*

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