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McDonald's
Austin, TX, United States
McDonald's - 5762 MOPAC EXPY N [Crew Member / Restaurant Associate] As a Guest Service Rep at McDonald's, you'll: Perform cashier duties; Assist customers at the kiosk Assembling; Deliver mobile orders Assembling Uber Eats orders, if applicable; Interact with customers/helping them with condiments and other concerns; Greet guests and communicate wi
Job Source: McDonald'sBluegreen Vacations
Austin, TX, United States
Location: Location: Guest Service Representative in Austin, TX by Bluegreen Vacations **Location:** **Experience:** Not Specified **Job Description** The Customer Service Representative at the **Barton Creek Square** will serve two primary functions at the guest service desk (GSD) in Simon malls at **2901 S Capital of Texas Hwy, Austin, TX 78746.**
Job Source: Bluegreen VacationsSonesta International Hotels
Austin, TX, United States
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technol
Job Source: Sonesta International HotelsDimension Hospitality
Austin, TX, United States
Job Type Full-time Description Reports To: Front Office/Operations Manager Supervises: N/A Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities: Greet,
Job Source: Dimension HospitalityIPIC Theaters, LLC
Austin, TX, United States
Job Description Guest Services Accountable for providing guests with friendly and prompt service while taking ticket reservations in person and over the phone. Responsibilities: Greet guests in a friendly, genuine way and answer questions with firm knowledge about movie times and seating. Provide guests with in depth membership information and
Job Source: IPIC Theaters, LLCTharaldson Hospitality
Austin, TX, United States
Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work s
Job Source: Tharaldson HospitalityComfort Suites Buda
Buda, TX, United States
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Re
Job Source: Comfort Suites BudaMister Car Wash
Cedar Park, TX, United States
Working at Mister Car Wash is all about opportunity -to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. Come work for us! We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing
Job Source: Mister Car WashAustin, TX, United States
Pay Rate: $17.50 per hour
ALOFT AUSTIN AT THE DOMAIN
Aloft Austin, a modern hotel at The Domain in north Austin, greets guests with 140 spacious guest rooms, the 24-hour grab-and-go Re:fuel by Aloft café, the casual W XYZ Bar and Re:mix lounge, an outdoor splash pool and more than 1,500 sq. ft. of event space.
The hotel is near the MoPac Expressway, on Domain Drive just south of Palm Way - with free employee parking in a nearby garage.
LodgeWorks is actively hiring for a Guest Service Representative
Who we are
LodgeWorks is a privately held hotel development and management company. While our name isn't on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels - including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn and Hampton Inn.
We're thrilled to be considered industry innovators with a rich 35+ year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950+ employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe it's because we're grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe it's because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.
Job overview
Guest Service Representatives are often the first in-person contact for hotel guests. Serving as a brand ambassador, you are engaging, attentive, service-oriented and a creative problem solver. You know that a great experience means taking an interest in getting to know our guests before they even arrive.
To put it simply: the primary responsibility is to deliver and exceed guest expectations, resolve guest concerns, execute brand standards and maintain excellent communication at all times.
The day-to-day
Check all hotel guests in and out in a confident, professional and personalized manner.
Welcomes and registers hotel guests, explain the accommodations and establish credit or method of payment.
Demonstrate a thorough knowledge of hotel information, including but not limited to room categories, room rates, packages, promotions, amenities, the local area and other general product knowledge, and answer guest inquiries.
Maintain regular attendance in compliance with LodgeWorks' standards as required by scheduling, which varies according to hotel needs.
Comply with LodgeWorks' standards and regulations to encourage safe and efficient hotel operations.
Take hotel reservations accurately and efficiently.
Ensure that immediate response is given to every guest comment and concern to ensure it is resolved in a timely, friendly and efficient manner.
Maintain accuracy with all accounting, cash handling and billing procedures.
Ensure that all calls are answered in a courteous, professional and efficient manner.
Work harmoniously and professionally with co-workers and supervisors.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication tools to log and notify fellow associates and supervisors of pertinent information.
Accomplish deep-cleaning tasks of guest rooms.
Ensure that we always follow the LodgeWorks and OSHA standards.
Assist in any other task or duties as requested by management.
Who you are A team player with a heart for hospitality.
An excellent communicator.
Entrepreneurial at heart and innovative in mind.
Naturally curious and value listening to solve problems.
An expert in prioritizing with the ability to use time wisely.
Dedicated with a strong work ethic and can work both individually and with a team.
Steadfastly driven to ensure the safety and security of the guests and their belongings.
Comfortable following directions, guidelines and work objectives.
Capable of exerting up to 60 pounds of force occasionally.
Capable of standing for an entire or shift or for an extended amount of time.
Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
A plus: Practiced, with six months' related experience in hospitality or a service industry.
A must: Eager to be part of a great work culture and team.
Benefits
We are proud to offer competitive wages and the following benefits for full-time employees: PTO
Hotel and restaurant discounts available at select LodgeWorks properties
Health, vision and dental benefits
401(k) plans with matching contributions
Paid holidays
Short-term and long-term disability (company sponsored)
Referral bonuses
Flexible spending accounts
LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Email Alert for Guest Representative jobs in Austin, TX, United States
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