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Aimbridge Hospitality
Woburn, MA, United States
Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: + At least 2 to 3
Job Source: Aimbridge HospitalityClaremont
Brookline, MA, United States
Front Desk Supervisor Front Office Description **POSITION SUMMARY:** Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information
Job Source: ClaremontArbor Lodging Management
Norwood, MA, United States
** Front Desk Supervisor** **Job Category****:** Front Desk **Requisition Number****:** FRONT01421 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marrio
Job Source: Arbor Lodging ManagementFreepoint Hotel
Cambridge, MA, United States
Overview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they
Job Source: Freepoint HotelFreepoint Hotel
Cambridge, MA, United States
Overview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they
Job Source: Freepoint HotelColwen Hotels
Medford, MA, United States
We are seeking an engaging, friendly and detail oriented Front Desk Supervisor to join our team. This individual will be directly responsible for the front desk and night audit teams, with a focus on guest and associate satisfaction. Successful candidates will have previous Hilton front desk experience, strong customer service focus, and the abilit
Job Source: Colwen HotelsBella Sante
Wellesley
Job Description Job Description Are you passionate about beauty, health AND guest service? Are you looking for a team-oriented, supportive and fun work environment? Bella Santé is seeking a full-time Front Desk Supervisor in our Wellesley location. We are searching for bright, outgoing, capable, hands-on leaders to join our prestigious te
Job Source: Bella SanteThe Colonnade Hotel
Boston, MA, United States
Join the Management team and assist the Front Office in managing the Front Office operations to achieve customer satisfaction and quality service. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. Essential Job Functions Supervise desk agents and work load during shift. C
Job Source: The Colonnade HotelMedford, MA, United States
The dual brand TownePlace Suites & Fairfield Inn Medford is seeking an engaging, friendly and detail oriented Front Desk Supervisor to join our team. This individual will be directly responsible for the front desk and night audit teams, with a focus on guest and associate satisfaction. Successful candidates will have previous front desk experience, strong customer service focus, and the ability to train and grow our associates. Colwen Hotels is a dynamic and growing hotel company, with an extraordinary portfolio of award-winning hotels. We are a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. General Responsibilities: Assist in the interviewing and strong performance supervision of front office associates. Ongoing review of staff to ensure adherence to established policies and procedures Process check-in and check-out, verify billing, create reservations, and process special requests Knowledge of hotel property, local attractions to assist guests. Establish and maintain open collaborative relationships with direct reports, and management throughout the hotel Compliance with Federal & State Labor laws Ensure that all complaints regarding service and/or accommodations are investigated and resolves Monitor budgets and payroll records and review financial transactions to ensure appropriateness Ongoing analysis of processes for continuous improvement/efficiency Coach and support front office team to effectively manage occupancy, guest service, and controllable expenses Identify service issues and trends. Facilitate creative solutions to overcome obstacles and insure continuous guest satisfaction results Balance cost controls with exceptional guest service and associate satisfaction Maintain STRICT key controls and safety and security standards. Other duties as assigned Requirements: At least one year of Supervisory Hospitality experience Strong Leadership skills Superior interpersonal and customer service skills Reliable with the ability to multi-task and work under pressure Excellent verbal and written communication skills Intermediate to advanced computer skills Familiar with common computer software programs Must be willing to work varied hours including nights, weekends, and holidays We’ve got you covered: Benefits & Perks Medical Insurance with Company-Funded HRA Dental Insurance Vision Insurance Flexible Spending Accounts Wide-Array of Supplemental Insurance Offerings Paid Time Off Programs Employee Assistance Program 401K Plan – Traditional & Roth Options with Employer Match Hotel Discount Travel Program for Associates & Family Exclusive Associate Discounts – Travel, Entertainment, & Retail Training and Development Programs Career Advancement Opportunities Colwen Hotels is an equal opportunity employer. EEO M/F/D/V Employment Type: Full Time Years Experience: 1 - 3 years Bonus/Commission: No
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Email Alert for Front Desk Supervisor- TPS FFI Medford jobs in Medford, MA, United States
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