Food and Beverage Director
Indianapolis
Job Description Job Description Job Summary: The Director of Food & Beverage is responsible for coordinating, supervising, and directing all property food and beverage operations while maintaining a profitable F&B department and high-quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
Qualifications
Education & Experience:
At least 6 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience.
Must be proficient in Windows, company-approved spreadsheets, and word processing.
Must know F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
Physical requirements:
Long hours are sometimes required.
Mental requirements:
Must be able to convey information and ideas.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
Must be able to multitask
Must routinely meet deadlines.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the need.
Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic.
Essential:
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Maintain regular attendance in compliance with AFP Management standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Always comply with Management standards and regulations to encourage safe and efficient hotel operations.
Always maintain a warm and friendly demeanor.
Employees must, always, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Supervise all F&B personnel.
Respond to guest complaints promptly.
Prepare the F&B budget and monitor department performance concerning the same.
Perform any necessary follow-up, including forecasting.
Monitor industry trends and take appropriate action to maintain competitive and profitable operations.
Work with other Executive Committee members and keep them informed of F&B issues.
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
Coordinate and monitor all phases of Loss Prevention in the F&B department.
Prepare and submit required reports promptly.
Organize and conduct department meetings regularly.
Monitor quality of service and product.
Cooperate in menu planning and preparation.
Ensure timely purchase of F&B items, within budget allocation.
Ensure compliance with all local liquor laws, and health and sanitation, regulations.
Ensure departmental compliance with SOP's.
Ensure the training of department heads on SOPs, report preparation, and technical job tasks.
Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
Marginal:
Conduct and/or attend all required meetings, including pre-and post-convention meetings. Participate in the required M.O.D. program as scheduled.
Attend meetings/training as required by management.
Perform other duties as requested by management.
].